Description
Company Vision & Overview
Our vision is to create an environment where individuals are not only eager to succeed but also prepared and supported to thrive. We are dedicated to fostering growth that extends beyond our organization, enriching the lives of our people, their families and the communities they serve. At Maxair, we strive to cultivate a workplace where individuals find fulfillment in their work and build meaningful connections with each other.
Maxair Mechanical is one of Georgia’s leading mechanical contracting and service companies specializing in HVAC, plumbing, building automation, and prime contracting. Maxair serves a broad range of customers across the commercial, industrial, and public sectors, providing everything from routine maintenance and emergency services to complex design-build and retrofit projects.
Core Values
At Maxair, our Core Values guide how we work, support one another, and make decisions throughout the organization:
· ACCOUNTABILITY: Willingness to take ownership of my own actions and encouraging others to do the same, fostering a culture of responsibility and growth.
· DRIVE: The unwavering determination to support those around you, overcome obstacles, and achieve goals.
· HUMILITY: Having an accurate assessment of your abilities and putting the interest of the team ahead of your own.
· INTEGRITY: Always doing the right thing—even when it isn’t convenient, or no one is watching.
· PEOPLE FOCUSED: Prioritizing the well-being and growth of teams, families, customers, and the community, ensuring they feel connected, supported, and valued.
Summary/Objective
The Journeyman service technician represents Maxair by serving as the direct customer contact and is responsible for servicing products and equipment on assigned work orders, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer's location. Service technicians work closely with the dispatcher and their team leader for daily assignments, materials acquisition and weekly scheduling.
In this position you will establish and maintain a positive relationship with customers, vendors and co-workers through effective oral and written communication skills via phone, computer, and face to face. You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys and service requests including repair, replacement and modifications of equipment or systems as needed or requested by customers. Communicating with customers, account managers and project managers regarding service call findings and recommendations is required. Job stress will range from moderate to extreme, with an average day being moderately stressful.
At Maxair, we believe that our customer's satisfaction is the goal of our work. We safely provide the highest quality products and services for a fair price. Our employees' personal happiness and job satisfaction are critical to our success and we value our employees as professionals.
Requirements
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment The HVAC service technicians work in mostly in commercial buildings, office buildings, schools, hospitals, government buildings and factories. The worksites may be very hot or cold due to the heating and cooling systems that are to be repaired may not be working properly and because some parts of these systems are located outdoors. Working in cramped spaces and during irregular hours is common. Ability to climb ladders to access roof top units will be needed.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and or move up to 50 lbs. and occasionally lift and or move more than 50 lbs. Although most technicians work indoors, some work may be outdoors. At times, work may be in awkward or cramped/tight spaces and involve handling heavy equipment.
Position Type/Expected Hours of Work This is a full-time position, with typically Monday through Friday, 8:00 AM to 4:30 PM hours. Overtime and irregular hours are frequent.
Travel Daily travel to service locations in the north western GA area is required.
Required Education and Experience
Preferred Education and Experience
Additional Eligibility Qualifications
