Lead Business Systems Analyst

LanceSoft, Inc. is seeking a Lead Business Systems Analyst to perform advanced business and systems analysis for complex enterprise applications. This role provides senior-level expertise across requirements gathering and solution validation, ensuring technology solutions align with organizational needs and goals.

Responsibilities:

• Lead requirements elicitation using interviews, workshops, documentation analysis, and observation
• Prepare and maintain business requirements, functional specifications, user stories, acceptance criteria, and process flows
• Facilitate alignment and sign-off of requirements, scope, and solution design among stakeholders
• Diagnose and resolve issues in workflows, application behavior, and operational procedures
• Lead or participate in testing phases—including scenario development, validation, and user acceptance testing
• Contribute to process improvement efforts, identifying workflow gaps and optimizing business-system interactions

Requirements:

• Expertise in business requirements development, systems analysis, and process mapping
• Ability to analyze complex work procedures, data structures, and system interactions, and strong problem-solving ability with experience supporting enterprise applications and integrations
• Excellent communication, facilitation, and interpersonal skills
• Ability to work independently while managing multiple initiatives and stakeholders
• Bachelor's degree in Business, Information Systems, Computer Science, or related field
• Progressive experience in business systems analysis or enterprise system implementation (typically 5+ years for senior roles)
• Experience with ERP systems, enterprise software portfolios, or large-scale integration projects
• Certifications preferred: PMP, ITIL, CBAP, SCRUM, or similar