Senior Product Manager

Docusign provides intelligent agreement management solutions that help organizations create, commit to, and manage agreements. The Senior Product Manager will own the strategic roadmap for Data Verification within the Identify team, partnering with Engineering, UX, Sales, and enterprise customers to translate complex technical and compliance needs into scalable product outcomes.

Responsibilities:

• Lead features from concept to launch based on defined business strategy and OKRs, taking full ownership of execution quality and positive, measurable impact
• Drive the roadmap definition and prioritization for your product scope, ensuring tight alignment with the broader multi-year Identity platform vision
• Define and analyze metrics—including North Star targets and Guardrail KPIs—to monitor product success and diagnose performance
• Act as a trusted partner for large enterprise customers, translating their complex compliance, security, and verification needs into scalable requirements
• Demonstrate a proactive curiosity for the Identity/data verification landscape, and monitoring emerging trends
• Understand market, competitor, and customer needs by collaborating with Data Science, User Research, and Marketing, while keeping Sales teams aligned during strategic product shifts
• Facilitate requirements definition across teams to translate technical product requirements into developer-ready user stories and acceptance criteria
• Lead the definition and design of features, iterating closely with UX leadership to navigate complex enterprise interaction design standards
• Work closely with Customer Support and Marketing on unified go-to-market strategies and cross-team alignment

Requirements:

• 8+ years of SaaS product management experience with a Bachelor's degree, or 6+ years with a Master's degree (ideally in a technical or business discipline)
• Experience managing enterprise B2B products through large-scale migrations, architectural transitions, or feature deprecations
• Experience with distributed systems, complex platform integrations, and 3rd-party API management
• Experience with user experience, interaction design fundamentals, and user-centricity
• Experience in the identity and data verification business, or managing products within highly regulated industries like Finance, Healthcare, or the Public Sector
• Fluency with top-tier written and verbal communication skills to translate technical logic to non-technical stakeholders (e.g., Sales and Legal)
• A proactive, pragmatic learner who is brave enough to probe technical details outside of their comfort zone to make data-driven decisions