Senior Solutions Engineer / Salesforce Developer

OpenTent is a dedicated group of data nerds that partners with organizations to build customized data tools and strategies. They are seeking a Senior Solutions Engineer / Salesforce Developer to build and configure Salesforce solutions for clients, enhance data management, and train client staff on the Salesforce features.

Responsibilities:

• Build A+ features and fixes in Salesforce for our clients, delivered on time and with long-term viability in mind
• Craft creative solutions to help clients increase their impact and efficiency
• Train client staff on the Salesforce features you build, both in person and virtually
• Document detailed business, functional, and technical requirements
• Integrate Salesforce with third-party tools, including email marketing tools, LLMs, online forms, and payment processors
• Identify and deliver new ways for our clients to use agentic technology, including but definitely not limited to Agentforce and Claude
• Manage data, including migration and cleanup/manipulation, alongside your teammates
• Troubleshoot and resolve complex issues in client instances
• Provide deep technical knowledge and configuration of Nonprofit Cloud and NPSP, as well as commonly used email marketing tools, online forms, LLMs, and data import tools
• Enhance quality of systems and data through effective design, maintenance and security
• QA teammate work to ensure it meets OpenTent technical standards
• Fuel your personal and professional development by constantly learning more about the software we use, the nonprofit field, and yourself on a personal level. We'll make sure you have the resources to advance your learning
• Analyze and mitigate technical and systemic risk
• Hold context across technical strategy, execution timeline, systemic needs, and stakeholder priorities for 5-7 clients simultaneously
• Monitor and maintain managed package integration between Salesforce and AmiliaSmartRec
• Build new managed package integration features and enhancements

Requirements:

• 3+ years experience configuring Salesforce (NPSP or Nonprofit Cloud)
• 1+ years experience with nonprofits, either on a professional or volunteer level
• 1+ years Salesforce Developer experience, specifically Apex + SOQL + Javascript
• Salesforce Admin certification, Nonprofit Cloud certification, Salesforce Platform Developer I certification (other Salesforce certifications a plus)
• Substantive experience working hands-on with agentic coding tools, ideally with both Salesforce metadata and outside the Salesforce platform
• Ability (and excitement) to travel occasionally to client offices or to meet with your teammates
• Ability (and excitement) to work out of our offices in Denver or Brooklyn, OR remotely via frequent video conferencing