Cloud Software and Support Engineer - Early Career

CACI International Inc is seeking a Cloud Software Engineer- Early Career to join their team of technologists responsible for building and maintaining cloud-focused products. The role involves developing cloud management capabilities, providing Tier 1 and Tier 2 support, and enhancing user experience through full stack development and collaboration with cloud professionals.

Responsibilities:

• Leverage your existing knowledge of languages, tools, frameworks, while actively learning new team technologies
• Apply your architectural, design, and development skills to deliver cloud focused applications
• Participate in agile scrum standups and planning/review meetings; track and update progress within online ticketing system
• Manage your time and track progress through our ticket tracking system
• Provide documentation on your projects
• Perform incremental testing actions on code, processes, and deployments to identify ways to streamline execution and minimize errors encountered
• Apply existing infrastructure, IT, or systems engineering experience to solve problems with tools and concepts unique to Cloud Service Provider environments
• Present your work and other knowledge to team members and leadership as needed
• Foster a culture of continuous learning and knowledge sharing within the team by systematically exchanging information, lessons learned, and recent developments
• Serve as Tier 1/ Tier 2 support for users of our Enterprise Cloud Solutions products via phone, IM, and email during East Coast business hours
• Handle routine service requests including password resets, permissions/access requests, account provisioning, troubleshooting AWS Workspaces and connectivity issues, cloud access permission issues, SSO problems, VPN issues, etc

Requirements:

• Must have a BA or BS in Computer Science, Computer Engineering, IT, IS, or equivalent area of technical study
• 3 or more years of relevant work experience in software engineering in Cloud environments or similarly relevant environment
• 3 or more years of professional experience with software development one or more of these: Go, Python, Java, Node.js, or Bash
• Experience with structured and unstructured file formats such as JSON or YAML
• Experience performing development and automation in Windows and/or Linux environments
• Willing and able to work East Coast business hours (9:00 AM – 5:00 PM ET window)
• Familiarity with cloud environments, particularly AWS (e.g., EC2, VPC, IAM, AWS Workspaces)
• Working knowledge of identity and access management concepts and tools (e.g., Okta, Active Directory, SSO, MFA)
• Willing and able to obtain a DoD Security Clearance
• Understanding of DevSecOps methodologies and CI/CD pipelines (e.g., Jira, GitLab, Argo, Jenkins)
• Experience with database technologies (e.g., RDBMS, NoSQL), data modelling, and SQL
• Experience with microservices, scalable architectures, containerization, cloud native solutions
• Experience with container orchestration environments (e.g., Kubernetes, OpenShift)
• Strong written and verbal communication skills