Senior Manager- Platform Engineering/DevOps

CVS Health is dedicated to building a world of health around every individual, creating a connected and compassionate health experience. They are seeking a Senior Manager in Platform Engineering/DevOps who will lead teams to deliver secure and scalable platform solutions while managing stakeholders and driving engineering roadmaps.

Responsibilities:

• Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones
• Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability)
• Establish and enforce engineering standards, best practices, and ADR compliance
• Ensure adherence to security, compliance, and governance requirements (SOC2, HIPAA)
• Partner with client stakeholders and cross-functional teams (security, networking, applications)
• Provide clear status reporting, risk identification, and mitigation strategies
• Coordinate dependencies across teams and delivery streams
• Act as a technical and delivery point of contact for platform-related discussions
• Oversee implementation of GCP landing zone components (resource hierarchy, IAM, networking)
• Guide adoption of GitOps models and CI/CD frameworks (Config Sync, ArgoCD, GitHub Actions)
• Monitor platform SLOs and operational metrics (uptime, MTTR, deployment frequency)
• Identify risks, capacity constraints, and improvement opportunities
• Lead incident response and escalation management, including post-mortems
• Ensure availability of runbooks, documentation, and operational procedures
• Support SRE practices and production readiness models
• Maintain platform reliability and operational stability
• Lead a team of engineers (FTE + Contractors)
• Provide guidance, mentorship, and performance direction
• Support knowledge sharing and onboarding for contractor teams
• Promote a culture of continuous improvement and accountability
• Identify opportunities for automation and platform optimization
• Support integration of AI-driven operations and intelligent tooling
• Evaluate tools related to cloud security posture and DevOps efficiency
• Encourage adoption of modern platform engineering practices
• Drive sprint planning, backlog prioritization, and Agile execution
• Manage resource allocation and contractor utilization
• Track SOW deliverables, milestones, and dependencies
• Provide regular reporting on progress, risks, and capacity

Requirements:

• 7+ years of experience in DevOps, platform engineering, or SRE
• 4+ years of experience in team leadership, management, or technical lead roles, leading mid-sized teams (5–10 engineers)
• 3+ years of experience with technical foundation in: Google Cloud Platform (GCP) (GKE, IAM, networking, monitoring)
• Kubernetes and container-based systems
• CI/CD pipelines and GitOps workflows
• Infrastructure-as-code (Terraform, KCC, Kustomize)
• 4+ years of experience with: Agile/Scrum delivery and sprint execution
• Incident management and operational support (SRE practices)
• Cross-team coordination and stakeholder communication
• 1+ years of AI-driven operations or automation frameworks
• 3+ years of experience designing, implementing and troubleshooting cloud networking, including VPCs routing, load balancing, firewalls, DNS, hybrid connectivity and secure communication between applications
• 3+ years of experience working in support, production environment and periodic on call rotation
• 3+ years experience with any of the following databases SQL, Oracle, Mongo DB, Cassandra, Cloud Spanner, Kafka
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience (High School diploma + 4 years of relevant experience)
• Ability to manage delivery in structured programs with multiple dependencies
• Experience in regulated industries (e.g., healthcare)
• Certifications such as: PMP, Scrum Master (CSM), or SAFe
• GCP Professional Cloud Architect
• Exposure to: Cloud security tools (Wiz, SCC)
• Networking/security platforms (Palo Alto, F5)