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Overview
Supervises a technical or clerical staff function within a unit or department of an administrative office. Responsibilities include managing program development, providing services to students, faculty, and staff, coordinating academic affairs, and overseeing grants and fundraising. The role involves hiring and evaluating staff, maintaining compliance with various guidelines, developing training programs, ensuring regulatory compliance, managing laboratory equipment and safety, and resource management. The incumbent will also develop and maintain quality assurance programs, manage inventory and supplies, and ensure efficient workflow and documentation.
Required Skills and Abilities
1. Proven supervisory skills with the ability to lead, motivate, evaluate, and develop staff.
2. Excellent communication skills, both written and verbal, to explain complex concepts and interact professionally with a diverse audience.
3. Strong organizational and multitasking abilities to handle multiple priorities and ensure efficiency in a fast-paced environment.
4. Proficiency in using standard office software such as Microsoft Office.
5. Demonstrated problem-solving skills and the ability to make independent decisions.
Preferred Skills and Abilities
1. Certification from a recognized professional organization relevant to the field.
2. Experience working with specialized software or management systems related to the role.
3. Knowledge or experience in a relevant technical or clinical field.
4. Experience supervising staff in a unionized environment.
5. Familiarity with quality assurance and regulatory compliance standards.
Principal Responsibilities
1. Manages a team responsible for the day-to-day activities of the unit. Monitors progress of assignments and projects of varying complexity to enure milestones are met and communicated to all relevant stakeholders. 2. Assesses and resolves or escalates problems arising within unit or impacting workflow. 3. Recommends new and updated policies and procedures based on requirements, efficiencies and/or trends in support of unit. 4. Assists in long-range planning for work unit needs. 5. Participates in unit budget planning. 6. Evaluates work requests to determine if they are appropriate to the unit or another area. 7. Ensures that work flow is organized and staffed for quality efficient completion. 8. Communicates deadlines and special circumstances to staff. 9. Researches and adopts new technology products and services to increase efficiencies. Evaluates and implements these solutions as appropriate. 10. Maintains equipment and supplies for unit. 11. Completes evaluations of direct report employees. 12. Collaborates with University personnel to define work assignments and requirements, communicate progress of work, and plan and coordinate projects. 13. Interacts with external sources to coordinate work necessary to fulfill projects, keep abreast of new products and technologies, or arrange for subcontractors. 14. Supervises a staff of exempt and non-exempt employees. 15. Performs other duties as assigned. Required Education and Experience Minimum requirement of Bachelor’s Degree in related field and five years of related experience or an equivalent combination of education and experience.Job Posting Date
07/27/2026Job Category
ManagerBargaining Unit
NONCompensation Grade
Administration & OperationsCompensation Grade Profile
Manager; Program Leader (24)Salary Range
$68,000.00 - $120,500.00Time Type
Full timeDuration Type
Temporary / Casual (Fixed Term)Work Model
HybridBackground Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
