Business Development

RadixArk is an infrastructure-first company focused on democratizing AI infrastructure. They are seeking a Head of Business Development to establish and lead the BD function, maintain customer relationships, and develop strategic partnerships.

Responsibilities:

• Hire and develop a BD team; establish the culture, methodology, and cadence for maintaining customer relationships at scale
• Define the norms for how the BD team operates — how we track, how we communicate, how we escalate
• Own the BD team's contribution to our single source of truth: the shared tracking sheet used by both BD and Adoption
• Maintain broad, active relationships across our full customer surface: early adopters, shallow contacts, and gated prospects we haven't yet engaged deeply
• Design and run regular check-in rhythms (watching channels) that give us continuous pulse on the market without requiring deep-dive bandwidth from the full team
• Provide genuine relational continuity for customers when the Adoption team doesn't have capacity — not just placeholder outreach, but real emotional presence
• Identify customers who are ready for deeper engagement and hand them off cleanly to the Adoption team — with full context, no gaps
• Ensure raw data on gated customers remains accessible and well-documented so the Adoption team can run market research without starting from zero
• Serve as the alert system for the company: surface important signals — bad news, emerging trends, inflection points — before they become surprises
• Synthesize BD observations into regular summaries and analyses that inform commercial strategy and resource allocation
• Own the bidirectional feedback loop between the BD team and the Adoption team — make sure learning flows both ways
• Provide guidance on where the company should invest engagement resources and where to pull back
• Lead partnership development with industry leaders, regional leaders, and category leaders or rising stars in the AI infrastructure ecosystem
• Own the full partnership lifecycle from prospecting to structuring to activation