Non-Technical Product Manager IV (Remote)

Kforce Inc is seeking a Non-Technical Product Manager IV to join their team remotely. This role will focus on building and scaling the pricing, tiering, benefits, and incentives infrastructure for the Partner Program, collaborating across various teams to enhance partner experience and operational efficiency.

Responsibilities:

• Lead the operational design and evolution of points-based tiering framework
• Define tier progression criteria, attribution logic, and enforcement policies to ensure fairness, consistency, and auditability
• Partner with data science and analytics to ensure transparency in point accrual and tier scoring logic
• Co-lead the rollout of the Benefits Marketplace, including operational processes for points redemption, eligibility, and benefit delivery across tiers
• Define rules and automation requirements for pricing and incentives (e.g., rebates, revenue share bonuses, MDF eligibility, technical support access, enablement unlocks, etc.)

Requirements:

• 10+ years in partner programs, GTM operations, channel strategy, or customer incentive operations, ideally in a B2B SaaS, technology platform or financial services company
• Proven success leading and launching pricing, tiering or loyalty frameworks and programs, particularly those using dynamic points or engagement scoring systems
• Deep understanding of commercial models (reseller, revenue share, referral) and how benefits drive adoption and partner satisfaction
• Operational systems thinker with hands-on experience in tooling (e.g., Salesforce, Gainsight, PRM systems, Airtable)
• Strong collaboration and stakeholder management across GTM, finance, legal, product, and data orgs
• Exceptional communication and documentation skills with the ability to translate complex program design into actionable, repeatable processes
• Bonus: Experience scaling tiered partner programs globally with regulatory compliance and revenue recognition in mind