Epic Business Analyst

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. The Senior Epic Business Analyst serves as the subject matter expert for their assigned Epic application, partnering with clinical and operational leaders to translate business needs into scalable, effective workflows and solutions.

Responsibilities:

• Submits and resolves issues in accordance with issue management processes
• Serves as the liaison to PeC for supported business area and participates in PeC BA meetings
• The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization
• Use higher level of experience and the grasp of the “big picture” to handle more complex tasks
• Provides guidance/training to the Associate Business Analyst
• Recommends decisions / solutions to team and Business Analyst Manager to present to PeC
• Participates in vendor and user conferences as directed
• Participate in developing and managing project plans for new applications and/or major upgrades/enhancements
• Plan and conduct user acceptance testing of complex functionality, upgrades and fixes
• Assist in the guidance/training of Associate and Business Analysts
• Research, coordinate and complete special projects as necessary
• Works with other PeC teams to research issues and develop solutions including assessing impacts to other areas
• Maintain and promote “best practices” procedures, which follow the business unit’s framework, that guide how applications are supported, configured, upgraded, tested and used
• Provide backup support as necessary for key business operational responsibilities
• Manages implementation of decisions / solutions with team
• Support Credentialed Training activities as needed

Requirements:

• 5 years of relevant experience, including revenue cycle experience with healthcare finance systems
• Proficiency in PC applications such as Microsoft Office and Visio
• Strong understanding of workflows relevant to the supported business team
• Experience in developing and integrating business processes
• Excellent multi-tasking skills
• Strong communication and written skills
• Take charge individual
• Ability to initiate and implement cost-saving ideas
• Detailed experience and knowledge of the business unit being supported
• Experience maintaining relationships with internal and external customers
• Strong analytical and problem-solving skills
• Bachelor's degree in Business, IT, or Healthcare
• Epic certification(s) are preferred or must be obtained as per program requirements