Business Systems Analyst

Censys is dedicated to providing comprehensive Internet intelligence and actionable threat insights. They are seeking a Business Systems Analyst to optimize their internal systems ecosystem, ensuring tools are integrated and driving business value. The role focuses on enhancing workflows and leveraging AI capabilities across various departments.

Responsibilities:

• Audit and continuously evaluate the company’s systems landscape to identify gaps, redundancies, and inefficiencies
• Define and maintain a clear systems architecture, ensuring tools are purpose-built and not duplicative
• Drive consolidation and rationalization of tools where appropriate
• Optimize internal integrations and bidirectional capabilities of those integrations
• Work with tool owners to improve data integrity, consistency, accessibility and reporting across platforms
• Drive end-user adoption of key systems through training, documentation, and process improvements
• Partner with stakeholders to ensure tools are configured to match real workflows, not vice versa
• Monitor usage and identify opportunities to improve engagement and efficiency
• Identify opportunities to leverage AI capabilities within existing tools (e.g., CRM, ATS, support systems, internal platforms)
• Evaluate and pilot new AI-driven tools or features that improve productivity and decision-making
• Partner with cross-functional teams to embed AI into day-to-day workflows in a practical, scalable way

Requirements:

• 7+ years of experience in business systems, operations, or IT roles
• Strong experience with leading SaaS tools and systems ecosystems (e.g., Salesforce, HubSpot, Greenhouse, Rippling, Zendesk, etc.)
• Proven track record of improving workflows, integrating systems, and driving tool adoption
• Experience working with APIs, integrations, and automation tools (e.g., Zapier, Workato, Tray, or similar)
• Familiarity with AI capabilities in modern SaaS tools and curiosity to explore new applications
• Highly analytical and systems-oriented—able to see how pieces connect across the organization
• Strong communicator who can translate between technical and non-technical stakeholders
• Comfortable operating in a fast-paced, evolving environment with shifting priorities
• Bias toward action—focused on solving problems, not just identifying them