Sr. Technical Product Manager

Momentive Software is a company that supports purpose-driven organizations with its cloud-based software solutions. They are seeking a Senior Technical Product Manager to own the technical strategy and platform evolution of a key product line, ensuring alignment between product and engineering teams while leveraging AI tools to enhance productivity.

Responsibilities:

• Create, own, and maintain the technical product roadmap for your area — spanning new features and capabilities, platform infrastructure, technical debt remediation, security fixes, and scaling mechanisms
• Develop an in-depth understanding of the platform architecture and how it interacts with product use cases, the broader Momentive portfolio, and third-party integrations
• Translate product-line needs and stakeholder input into clear technical requirements, initiatives, and epics for Engineering — identifying shared patterns and consolidating duplicated efforts into scalable, reusable capabilities
• Maintain alignment between Architecture/Engineering teams and Customer Success, Sales, Marketing, and other non-R&D functions — translating complex platform decisions into clear business-impact narratives
• Work with Support to triage and prioritize operational issues impacting customers and the broader platform
• Drive Product/Architecture interface process improvement, ensuring clean handoffs and shared accountability across teams
• Monitor platform adoption, usage, performance, and reliability metrics, and use data to drive technical investment decisions
• Act as Product Owner when needed, operating with high autonomy in a role where success depends on influence across teams you do not directly control
• Use AI tools as core tools in your daily work — not as novelties, but as force multipliers for research, analysis, communication, and decision-making:
• Use AI to prototype technical approaches, analyze cross-product usage data, and generate first-draft technical specifications and requirements that you then refine with engineering judgment
• Compress discovery and analysis cycles by using AI to synthesize stakeholder input, assess existing systems and data flows, and surface insights that would otherwise take weeks
• Stay current on AI tooling and platform patterns, and share effective approaches with the broader product and engineering organization

Requirements:

• Bachelor's degree in computer science, engineering, or equivalent work experience; 5+ years in a software/SaaS environment, including 4+ years in a product management role
• Advanced technical understanding of networking, databases, operating systems, APIs, microservices, and cloud infrastructure — with the depth to read architecture diagrams, review API designs, and engage in detailed technical discussions with engineers
• Experience defining APIs, data contracts, and integration approaches, and managing platform or system migrations while maintaining continuity for dependent teams and customers
• Advanced understanding of Agile processes and deployment methodologies, including CI/CD; strong grasp of the Software Development Life Cycle (SDLC)
• Demonstrated, meaningful use of AI tools in your own workflow. You should be able to speak concretely to how AI has changed the way you work, what it's replaced, and where you've found its limits
• Ability to derive and apply technical product strategy across one or more products on a 6–12 month time horizon, grounded in strong market and portfolio analysis
• Experience with secure coding, compliance, and security practices
• Strong experience with Jira and metrics tracking for optimal team output
• Experience working with Associations and/or Nonprofits is a plus