Key skills
Lead qualificationSalesforceHubspotSocial media platformsLinkedInSelf-starter approachAICRMLeadershipSales
About this role
STARLIMS is a leading provider of Laboratory Information Management System (LIMS) solutions with over 30 years of experience. They are seeking a Sales Development Representative (SDR) who will be the first contact for prospects, focusing on qualifying leads and booking meetings for the sales team.
Responsibilities:
- Rapidly respond to leads via phone and e-mail and assist prospects during the early stages of the evaluation process
- Qualify inbound and source outbound leads by researching accounts, identifying key players, and generating interest
- Book meetings for our sales team, and ensure a smooth handover of prospects and customers
- Meet and exceed monthly quota to ensure pipeline objectives and submit pipeline commits on a weekly basis
- Understand the STARLIMS value proposition, our market and industry, and our buyer, using that to have better customer communications
- Resilience and Adaptability: need to pivot messaging quickly based on real-time market feedback and competitor shifts
- Capture and communicate customer requirements, both from technical and non-technical buyers
- Add and maintain accurate CRM records, including call notes, next steps, and customer communications so sales reps are ready for the next meeting
- Provide feedback to sales and marketing leadership, inducing customer priorities, pain points, and needs
- Leverage social media to connect with prospects and advance deal cycles
Requirements:
- US-based
- 1-2 Years Lead qualification/ SDR or Sales Experience
- Passion for sales and desire to advance in role
- Strong interpersonal skills, including experience interacting with customers and prospects
- Hard worker and willing to achieve a high volume of daily activities while maintaining a positive and energetic attitude
- Enthusiastic and 'self-starter' approach
- Native proficiency in both written and spoken English
- Proficiency with CRM tools, preferably Salesforce and Hubspot
- Proficiency with social media platforms, especially LinkedIn, as well as AI tools
- Technical aptitude and curiosity for innovation
- 4-year Bachelor's degree or equivalent practical experience