Information Technology Product Manager

Dexian is a leading provider of staffing, IT, and workforce solutions. They are seeking an Information Technology Product Manager to identify high-impact opportunities and drive the development of AI-powered capabilities to enhance customer experience.

Responsibilities:

• Identify and prioritize high-impact opportunities to improve usability, accuracy and customer confidence across the product
• Drive the development of AI-powered and personalized capabilities that reduce customer effort and improve outcomes
• Partner with Design and Engineering to make complex experiences feel simple, intuitive and trustworthy
• Use experimentation, customer research and data to validate ideas, measure impact and continuously iterate
• Lead end-to-end execution in partnership with Engineering, Design, Data Science, Content and Compliance/Legal
• Drive alignment and clear decision-making across cross-functional stakeholders, even amid ambiguity
• Communicate strategy, progress and results clearly to senior leadership
• Champion accuracy, reliability and customer trust in every product decision

Requirements:

• 5+ years of product management experience, with a track record of leading complex, high-impact consumer software experiences from ambiguity to execution
• Strong technical fluency: comfortable partnering deeply with engineering on system design and AI/ML-driven capabilities
• Demonstrated ability to both evolve mature, foundational platforms and drive new 0-to-1 initiatives
• Deep customer empathy, with the ability to translate complex or technical concepts into simple, trustworthy experiences
• A data-driven mindset: comfortable with experimentation, metrics and defining success criteria for novel experiences
• Excellent cross-functional leadership and stakeholder influence skills
• Excellent storytelling and communication skills, with experience presenting to senior leaders
• A genuine passion for building products that make customers feel more confident, not more confused
• Experience shaping or shipping AI-powered, ML-driven or agentic product experiences is a strong plus
• Background in fintech or other regulated spaces where accuracy and trust are paramount is a plus