Software Engineering Manager

PCMI is a global SaaS company that provides software for extended warranty, F&I, and service contract administration. The Software Engineering Manager will lead software development projects and teams, provide technical direction, champion AI-assisted engineering, and ensure the delivery of reliable, secure, and high-quality software aligned with business needs.

Responsibilities:

• Oversee the planning, execution, and delivery of software development projects. This involves setting project timelines, allocating resources, and tracking progress against milestones
• Provide technical guidance and expertise to the development team, helping to resolve complex technical issues and ensuring that the team follows best practices and coding standards
• Championing AI Engineering by encouraging the team to inject AI across the entire SDLC to drive efficiency gains
• Improving system performance and reliability and conducting code reviews and making technical contributions
• Allocate resources effectively, including personnel, budget, and time, to ensure that projects are completed on schedule and within budget constraints
• Identify potential risks and challenges in software development projects and develop strategies to mitigate them
• Continuously assess and improve software development processes, tools, and methodologies to increase efficiency, quality, and scalability
• Ensure that software development activities comply with relevant regulations, standards, and security protocols
• Ensure that software products meet quality standards and customer requirements by implementing rigorous testing procedures and quality assurance processes
• Communicate with stakeholders, including clients, executives, and other departments, to understand requirements, provide updates on project status, and manage expectations
• Stay informed about new technologies, tools, and trends in software development, and assess their potential impact on current and future projects
• Address conflicts and disagreements within the development team or with other stakeholders in a constructive and timely manner
• Lead, mentor, and manage a team of software developers, ensuring they have the resources, support, and direction needed to meet project goals
• Foster a collaborative and communicative environment within the development team and across other departments such as product management, quality assurance, and operations
• Evaluate the performance of team members, provide feedback, and implement strategies for professional development and improvement
• Recruits, interviews, hires, and trains new staff

Requirements:

• Bachelor's degree in computer science or related field or equivalent work experience
• 3+ years in leadership role
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi-tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and live site operations
• Proven experience with C#, Angular, TypeScript, and JavaScript
• Proven experience with Azure cloud architecture (App Services, Service Bus, Azure SQL, and related services)
• Proven experience with CI/CD pipelines and DevOps practices (Azure DevOps, TeamCity, Octopus)
• Experience with AI-assisted development tools (e.g., Claude Code)