Rapalogix Health is a biotechnology company pioneering the next evolution in skin health. The Senior Digital Marketing Manager will own the digital growth strategy and brand messaging for Re-Q, leading engagement across digital and in-office channels to drive awareness and demand.
Responsibilities:
- Own Re-Q's brand voice, messaging architecture, and strategic positioning across all digital touchpoints
- Translate longevity science and RLX-201 clinical data into compelling narratives for consumers and HCPs
- Define messaging standards and ensure all creative output across internal teams and external partners; and align with brand strategy
- Build and maintain the customer journey framework across awareness, conversion, and retention
- Manage the overarching marketing calendar
- Test and optimize messaging across audiences to improve relevance and performance
- Develop 360-degree marketing campaigns that maximize awareness, education, and commercial impact of Re-Q's clinical research investment
- Ensure consumer, HCP, and provider audience strategies are cohesive and complementary
- Execute product launch plans across all audiences and channels
- Coordinate with channel leads to align output with brand messaging and campaign strategy
- Monitor marketing trends, competitor activity, and consumer and HCP insights to continuously inform strategy
- Own and lead the annual digital marketing strategy and roadmap, aligning investment and channel mix to commercial growth objectives
- Set KPIs and growth targets for physician and consumer acquisition, and report progress directly to commercial leadership
- Drive lead generation and customer acquisition for both professional providers and consumers
- Identify new digital growth opportunities and present recommendations to leadership for investment decisions
- Own the strategy and performance of ReQHealth.com and related digital properties
- Improve website performance, SEO, user experience, and conversion rates, setting priorities for developers and agency partners
- Oversee landing pages, lead capture forms, and conversion funnels end to end
- Optimize physician locator and provider referral pathways
- Partner with Operations and Commercial teams to support subscription and recurring revenue programs
- Own lifecycle marketing for both consumers and providers, driving repurchase, LTV, and subscription adoption
- Build consumer email and SMS flows including post-purchase onboarding, replenishment reminders, and re-engagement sequences
- Build provider CRM journeys from onboarding through reorder cadence and ongoing sell-through support
- Direct CRM segmentation and database growth initiatives, and establish testing frameworks to continuously improve performance
- Drive content development across consumer, HCP, and provider audiences in support of omnichannel strategy
- Manage Re-Q's central asset hub, ensuring content is organized, compliant, and activated across channels
- Develop clinical and educational content in collaboration with the scientific and Medical Affairs teams
- Partner with Medical Affairs to translate complex longevity science into compelling digital content
- Own paid search, social, display, retargeting, and digital advertising strategy and budget
- Manage agency relationships, optimizing media spend and customer acquisition costs
- Develop audience targeting strategies for dermatologists, aesthetic professionals, wellness providers, and consumers
- Drive measurable growth in website traffic, leads, conversions, and revenue
- Own marketing performance dashboards and reporting for the full omnichannel program
- Track KPIs including website traffic, lead generation, conversion rate, customer acquisition cost, email engagement, social engagement, subscription enrollment, consumer retention, and return on advertising spend
- Manage the marketing budget, including planning, forecasting, and vendor and agency spend
- Manage and mentor junior marketing team members, freelancers, and agency partners as the team scales
- Serve as the marketing point of contact for Sales, Medical Affairs, Operations, Customer Service, and Commercial Analytics
- Support development of field marketing tools and physician-facing digital assets
- Ensure consistency of messaging across all customer touchpoints
Requirements:
- Bachelor's degree in Marketing, Business, Communications, or a related field
- 8+ years of marketing experience, including experience operating at a senior or leadership level
- Proven track record owning brand messaging and executing multi-channel omnichannel marketing programs with accountability for measurable business results
- Strong command of CRM, marketing automation, email marketing, and analytics platforms
- Experience owning website strategy, content, and SEO initiatives
- Experience managing budgets, agency relationships, and cross-functional stakeholders
- Strong analytical, strategic planning, and project management skills
- Experience in medical aesthetics, dermatology, physician-dispensed skincare, wellness, or healthcare
- Experience with HCP or provider marketing, including in-office activation and sell-through programs
- Familiarity with provider engagement or asset-hub platforms
- Experience with HubSpot, Salesforce, Klaviyo, Google Analytics, SEMrush, Meta Business Manager, or similar platforms
- Experience managing or mentoring junior marketing team members or direct reports
- Deep knowledge of influencer marketing and physician or KOL engagement strategies
- Experience supporting both B2B and B2C customer journeys
- Startup or high-growth company experience, including comfort operating with significant autonomy