Jabil is a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. They are seeking a Technical Program Manager to lead complex manufacturing test projects, ensuring project deliverables meet rigorous standards while collaborating with various stakeholders.
Responsibilities:
- The Technical Program Manager will facilitate and lead test initiatives for a defined customer (internal or external) or user
- Provide full accountability for project schedules, project management, and performance requirements for infrastructure, test development and Framework level projects
- Responsible for ensuring all the NPI: Infrastructure, Server, Rack, GCTD (Global Cloud Test Development) test project requirements and/or objectives are correctly gathered, understood, and properly translated for execution
- Drive NPI: Server, Rack, GCTD test project/program tasks to completion in accordance with the project schedule
- Support Infrastructure NRE planning, implementation, and coordinate with Factory teams
- Collaborate end-to-end with customer (internal or external) from test requirements gathering through new product introduction factory acceptance
- Review NPI Server, Rack, GCTD test project schedules with functional managers allocated to NPI projects
- Obtain and summarize current test project information and milestone status versus project performance baseline
- Report NPI: SUT, RUT GCTD test project status, issues and implemented solutions as well as evaluations and assessments of the results
- Triage technical bugs and feature requests alongside engineering stakeholders for purposes of prioritization, resourcing, and tracking execution
- Management of GCTD test resource capacity and time tracking allocated to NPI test projects
- Accountable for overall NPI: Server (SUT) , (Rack), GCTD test project success - including schedule, quality, and scope management
- Participate in the exchange of ideas and information within the test department and with other Jabil facilities to ensure best practices are shared throughout the company
- Coach others through difficult decision-making situations
- Drive clear and consistent test project update messages for a variety of diverse audiences, ensuring relevance and effectiveness of delivery
- May perform other duties and responsibilities as assigned
Requirements:
- Bachelor's degree required
- Minimum 8 years work-related experience required in project management or related discipline
- Excellent verbal and written communication skills
- Knowledge of Jabil operating policies and procedures required
- Ability to learn/ acquire knowledge of Jabil's culture and guiding principles
- Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies
- Responsible for collaborating with employees in all Jabil facilities and job roles to achieve the desired results
- Proficiency in use of personal computers, Microsoft Office products (Project, Excel, Word, and PowerPoint) and e-mail skills required
- Ability to travel domestically and/or internationally, up to 25%, may be required
- Project Management Professional (PMP) certification preferred
- 10+ years Project Management experience is preferred
- Experience working in a multi-site and multi-cultural environments is preferred