Marketing & Communications Manager

ISCC – International Sustainability and Carbon Certification is a leading certification system for sustainability and greenhouse gas emissions reduction. They are seeking a Marketing & Communications Manager to develop and optimize their email marketing strategies, manage communication plans, and support the evolution of their marketing strategy.

Responsibilities:

• Developing and optimising ISCC’s email marketing strategy and processes using Mailchimp
• Managing and continuously improving audience structures, segmentation, tagging, templates, and automations
• Designing and implementing scalable newsletter and lifecycle email strategies for different stakeholder groups
• Planning and executing targeted email campaigns, newsletters, and automated journeys
• Defining clear use cases for marketing, informational, and operational email communication
• Ensuring consistent, compliant, and efficient use of email marketing tools across the organisation
• Monitoring, analysing, and reporting email marketing performance and KPIs
• Continuously optimising email marketing performance based on data, testing, and stakeholder feedback
• Collaborating with internal teams to improve targeting, data quality, and campaign relevance
• Developing and implementing communication plans aligned with organisational priorities
• Managing and further developing ISCC’s website content strategy with a strong audience focus
• Supporting the evolution of ISCC’s overall communications and marketing strategy
• Identifying new communication opportunities, channels, digital trends, and tools

Requirements:

• University degree in Marketing, Communications, Business, or a related field
• At least 3 years of professional experience in marketing or communications
• Strong expertise in email marketing, newsletter management, and marketing automation (ideally Mailchimp)
• Excellent copywriting and digital communication skills
• Very good understanding of digital communication tools and analytics
• Excellent English skills (at least C1, written and spoken) and good German skills (at least B2, written and spoken)
• Experience with CMS platforms is an advantage
• Basic understanding of certification systems and EU regulatory context is a plus