Software Engineering Manager - Small Business Technologies

H&R Block is evolving its technology organization and is seeking a Software Engineering Manager to lead a team of engineers in delivering modern, scalable solutions. The role involves building a high-performing engineering team, establishing technical direction, and promoting engineering excellence to drive impactful business outcomes.

Responsibilities:

• Lead, coach, and develop a team of software engineers through mentorship, feedback, performance management, and career development
• Create an inclusive, collaborative environment that empowers engineers to deliver high-quality solutions and continuously improve
• Partner closely with Product Managers, Designers, Architects, and other engineering leaders to deliver business outcomes
• Establish engineering best practices for software development, testing, security, observability, and operational excellence
• Guide technical design discussions and help teams navigate complex architectural and implementation decisions
• Drive delivery execution by identifying risks, resolving blockers, and ensuring teams are focused on the highest-value work
• Support modernization efforts that improve scalability, reliability, maintainability, and developer productivity
• Promote effective use of AI-assisted and automated engineering practices to improve development velocity, code quality, testing, and documentation
• Foster a culture of ownership, accountability, experimentation, and continuous learning
• Partner with engineers to identify and reduce technical debt while balancing business priorities and delivery timelines
• Monitor team health, delivery metrics, and operational performance to drive continuous improvement
• Collaborate across teams to align priorities, dependencies, and shared technology initiatives
• Participate in hiring, onboarding, and workforce planning efforts to build a strong and diverse engineering organization
• Ensure solutions are designed and delivered with security, compliance, reliability, and customer experience in mind
• Champion engineering excellence through technical reviews, knowledge sharing, and consistent development practices
• Encourage ambitious thinking and continuous innovation while maintaining a pragmatic focus on customer value and delivery outcomes

Requirements:

• Bachelor's degree in a related field or the equivalent through a combination of education and related work experience
• 8 years minimum related work experience
• Experience leading and delivering customer-facing or business-critical software solutions
• Experience developing engineering talent through coaching, mentoring, and performance management
• Experience working in Agile software development environments
• Experience with cloud-native architectures, modern software development practices, and CI/CD pipelines
• Experience leading modernization, platform evolution, digital transformation, or AI-enabled engineering initiatives