FoodScience, LLCRemote
Customer Business Manager International
United States of America
Full Time
3 hours ago
$85,000 - $100,000 USD
Visa Sponsor
Key skills
SalesStrategic account managementInternational businessDistributor managementPet products industryAnimal healthPet nutritional supplementsVeterinary salesInternational pet distributionPet retail sales channelsE-commerce sales channelsCommercial judgmentOrganized executionProactive communicationDependable follow-throughSpanish language proficiencyTeam coordinationAnalyticsCommunicationAccount Management
About this role
FoodScience, LLC is a growing Vermont-based manufacturer of high-quality nutritional supplements for people and animals. They are seeking a Customer Business Manager, International who will be responsible for managing international customers and driving revenue growth while maintaining strong customer relationships. The role involves developing strategic plans, maintaining client communication, and coordinating with internal teams to ensure successful execution.
Responsibilities:
- Co-Develop Strategic Plans: Work directly with the VP of Global Pet Business to build structured, data-backed annual customer plans to hit precise revenue, profit, and margin goals
- Account Analytics & Reporting: Maintain up-to-date, accurate customer records, sales forecasts, and follow-up documentation in company systems. Use sales data analysis to track performance and refine strategy
- Client & Engagement: Maintain structured, consistent communication schedules with key accounts. Represent the business at trade shows, conferences, and business meetings (virtual or overnight travel)
- Team Alignment: Coordinate daily with assigned Customer Care Representatives and internal cross-functional teams to ensure zero friction in account service levels and delivery
Requirements:
- Bachelor's degree in Business, Marketing, International Business, Sales, Finance, or a related field
- Minimum of 5 to 7 years of progressive experience in sales, strategic account management, international business, distributor management, or a related commercial role
- Experience in pet products, animal health, pet nutritional supplements, veterinary sales, or international pet distribution
- Previous experience managing international pet industry customers, distributors, brokers, or strategic channel partners
- Demonstrated experience working with pet retail, e-commerce, distributor, and commercial sales channels
- An equivalent combination of education, relevant pet industry experience, and business success will be considered
- Spanish-language proficiency or other relevant multilingual capabilities