Sales Development Representative

SMG - Service Management Group is an experience management partner for leading brands in various industries. They are seeking a Sales Development Representative to create a qualified pipeline through outbound prospecting and collaboration with sales leaders.

Responsibilities:

• Source new sales opportunities through targeted outbound calling, email, social outreach, networking, and lead follow-up to generate qualified interest
• Partner with sales leaders to identify named accounts and prioritize outbound prospecting against the right buyers and opportunities
• Research target organizations to understand structure, buyer roles, pain points, timing, program needs, and competitive landscape
• Generate at least 8 qualified discovery meetings per month and hand them off effectively to Sales Executives for opportunity development

Requirements:

• Bachelor's degree or equivalent work experience
• Experience in inside sales or a sales-facing role, preferably in SaaS and customer experience environments
• Proven ability to prospect outbound, build pipeline, and book discovery meetings with prospective buyers
• Comfort working in a quota-driven compensation model with accelerator incentives
• Working knowledge of Microsoft Office, Salesforce, Outreach, LinkedIn Sales Navigator, or similar CRM and sales engagement tools
• 1–2 years of sales experience
• Experience using CRM and marketing automation systems to generate, capture, nurture, track, and report on leads and conversions