Docusign is a leading company in e-signature and contract lifecycle management, serving over 1.5 million customers worldwide. They are seeking a Senior Product Manager for Data Verification to define and manage the strategic roadmap for a complex enterprise product area, collaborating with various teams to transform technical requirements into business outcomes.
Responsibilities:
- Lead features from concept to launch based on defined business strategy and OKRs, taking full ownership of execution quality and positive, measurable impact
- Drive the roadmap definition and prioritization for your product scope, ensuring tight alignment with the broader multi-year Identity platform vision
- Define and analyze metrics—including North Star targets and Guardrail KPIs—to monitor product success and diagnose performance
- Act as a trusted partner for large enterprise customers, translating their complex compliance, security, and verification needs into scalable requirements
- Demonstrate a proactive curiosity for the Identity/data verification landscape, and monitoring emerging trends
- Understand market, competitor, and customer needs by collaborating with Data Science, User Research, and Marketing, while keeping Sales teams aligned during strategic product shifts
- Facilitate requirements definition across teams to translate technical product requirements into developer-ready user stories and acceptance criteria
- Lead the definition and design of features, iterating closely with UX leadership to navigate complex enterprise interaction design standards
- Work closely with Customer Support and Marketing on unified go-to-market strategies and cross-team alignment
Requirements:
- 8+ years of SaaS product management experience with a Bachelor's degree, or 6+ years with a Master's degree (ideally in a technical or business discipline)
- Experience managing enterprise B2B products through large-scale migrations, architectural transitions, or feature deprecations
- Experience with distributed systems, complex platform integrations, and 3rd-party API management
- Experience with user experience, interaction design fundamentals, and user-centricity
- Experience in the identity and data verification business, or managing products within highly regulated industries like Finance, Healthcare, or the Public Sector
- Fluency with top-tier written and verbal communication skills to translate technical logic to non-technical stakeholders (e.g., Sales and Legal)
- A proactive, pragmatic learner who is brave enough to probe technical details outside of their comfort zone to make data-driven decisions