Panorama Education is a technology company helping K-12 school systems understand what students need and take effective action. As a Staff Engineer, Agentic Developer Platform, you will design and own a new internal AI platform that will enable teams to create AI-powered workflows efficiently. This role involves making foundational architectural decisions and building the infrastructure to support various AI capabilities across the company.

Responsibilities:

Design and own the company's core AI infrastructure: the shared systems, integration patterns, and runtime environments that all AI-powered work is built on top of
Make the foundational decisions that others will depend on, including model selection and abstraction, orchestration patterns, data access layers, and deployment standards
Design the platform so teams can extend it on their own, without needing your involvement for every new use case
Build the operational layer teams need to trust what they've deployed: logging, evals, cost tracking, latency monitoring, and feedback loops
Design and build the company's agent framework and skill library, the reusable building blocks that teams reach for when automating workflows, connecting systems, or extending AI capabilities into new areas
Define the interfaces, contracts, and composition patterns that let squads build new agents and skills confidently without reinventing core infrastructure
Ensure the framework supports a range of complexities, from simple single-step automations to multi-agent workflows spanning systems and teams
Help internal teams go from 'we have an idea' to 'we have a working implementation' by providing the technical scaffolding, guidance, and support
Build the internal tooling, documentation, and onboarding paths that make the platform genuinely accessible to team members across the company
Create abstractions that lower the floor for AI development without boxing in the complex cases
Act as a technical partner to teams adopting the platform, helping them get unblocked, apply patterns correctly, and avoid pitfalls early
Partner with Product to surface where AI capabilities can remove friction, accelerate workflows, or unlock things internal teams don't yet know are possible
Maintain a feedback loop with internal customers so the platform evolves around how people actually work, not how the roadmap assumed they would
Define how the company evaluates, adopts, and evolves AI capabilities responsibly, establishing standards for safety, reliability, and quality that hold across teams
Partner with engineering leadership to align AI infrastructure with broader architectural direction and long-term system health
Contribute to org-wide technical discussions, bringing a platform and infrastructure lens to decisions that affect how AI work gets done across the company

Requirements:

8+ years of professional software engineering experience, with meaningful depth in platform, infrastructure, or developer tooling
Experience building shared systems that other engineers build on, and an intuition for what makes internal platforms succeed or stall
Hands-on experience with production AI systems (LLM integrations, tool-using agents, retrieval pipelines, or comparable work), and a track record of enabling other builders to work with those systems confidently
Strong instincts for API and abstraction design, knowing how to expose the right surface area and hide the right complexity
Familiarity with MCP or similar tool-use and integration patterns
A track record of scoping and delivering greenfield technical work, including making early architectural decisions that hold up over time
Collaborative and transparent by default, with the ability to lead cross-functional alignment without formal authority
Clear-eyed about the gap between AI that works in demos and AI that works in production, and experienced in closing it
Actively seeks out product and cross-functional context, energized by the opportunity to push the work forward across teams, not just within engineering
Experience with multi-agent orchestration frameworks
Background in internal developer platforms, enablement engineering, or technical program leadership
Experience in defining and rolling out engineering standards across a multi-team organization

.NET Developer

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