Business Development Manager - E-Fulfillment Sales

IPG is a global leader in packaging and protective solutions, committed to safety, integrity, and teamwork. The Business Development Manager will serve as the market and application expert for assigned products in the E-Fulfillment business portfolio, actively pursuing new business opportunities and coordinating with various teams to meet revenue goals.

Responsibilities:

• Serve as the product and application “expert” for existing and new products/solutions relevant to e-Fulfillment operations
• Actively identify and pursue opportunities for new products with decision-makers and influencers at all levels within e- Fulfillment organizations
• Prospect fulfillment centers for applications of assigned products; conduct needs-development activities to ensure requirements are clearly understood by all customer stakeholders
• Build and maintain strong relationships with key personnel at the fulfillment center level
• Achieve assigned revenue and contribution margin goals for designated product lines
• Manage the sales process from needs development through implementation of IPG solutions
• Address customer complaints by executing IPG process improvements and facilitating solution implementation
• Coordinate site visits with relevant IPG functional representatives
• Demonstrate expertise in all customer communications, including implementation, execution, best practices, products and features, and partnerships
• Provide forecasts for assigned product lines as requested
• Serve as a field feedback resource for new product development
• Participate in the development, launch, and marketing of new products and services as directed
• Collaborate with department managers and corporate staff to develop long-term business plans for customers
• Perform other duties as assigned
• Develop and maintain forecast models
• Communicate effectively in face-to-face customer interactions with a results-driven mindset
• Demonstrate resilience and a positive attitude, with the ability to turn challenges into opportunities
• Exhibit flexibility and a willingness to adapt quickly to changing priorities

Requirements:

• Bachelor's degree (BA or BS) from an accredited university or college required
• 3–5 years of experience in business development within the packaging industry, preferably serving e-Fulfillment businesses
• Proficient in Microsoft Office Suite
• Demonstrated strong and consistent attention to detail
• Excellent verbal and written communication skills
• Positive customer service mindset; team player with the ability to work both independently and collaboratively
• Customer-centric mindset
• Ability to work in a fast-paced environment with changing priorities
• Must be able to travel independently by air or vehicle; approximately 50%+ travel required