Senior Product Manager, Delivery (Remote)

ezCater is the #1 food tech platform for workplaces in the US. They are seeking an experienced Senior Product Manager to focus on the ezCater Delivery platform, aiming to build a best-in-class delivery experience for customers, restaurant partners, and drivers. The role involves collaborating with cross-functional teams to develop tools and strategies that enhance the delivery process.

Responsibilities:

• Drive the vision and develop a roadmap for a delivery platform for our restaurant and delivery partners
• Develop internal tools to ensure our team can effectively monitor and manage delivery partners
• Tell a compelling story using research and data to evangelize the roadmap and vision
• Build deep empathy for ezCater users and become their biggest champion
• Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, ML/AI and other Product Managers to define, prioritize, and build new functionalities and improved user experiences
• Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience
• Create and monitor the ongoing metrics that measure and define success
• Travel to Boston quarterly for planning and business reviews
• Have fun building impactful software with awesome people

Requirements:

• 5+ years of product management experience, ideally with marketplace experience or delivery logistics
• Experience designing and implementing solutions focused on delivery or logistics
• Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions
• Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions
• Strong teamwork and collaboration skills; you're happy spending much of your day collaborating with team members in different functional areas
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable