CRG is a retail client with over $80B in annual revenue, committed to sustainable retailing and delivering excellence. The Senior Technical Project Manager will lead complex technology initiatives, ensuring timely delivery within scope and budget while collaborating with cross-functional teams to drive successful execution of technical strategies.
Responsibilities:
- Lead full lifecycle delivery of large-scale, enterprise-level technical projects and programs
- Develop and maintain detailed project plans, schedules, roadmaps, and resource forecasts
- Coordinate work across engineering, architecture, QA, DevOps, security, support, and business teams
- Ensure all technical requirements, dependencies, and risks are clearly understood and tracked
- Drive timely decision-making and escalate blockers when needed
- Serve as the primary point of contact for project status, risks, and timelines
- Facilitate communication between technical and non-technical stakeholders
- Prepare executive-ready project updates, dashboards, and reporting metrics
- Set clear expectations on deliverables, milestones, and accountability
- Understand system architectures, APIs, integrations, cloud environments, and infrastructure fundamentals to effectively guide conversations and decisions
- Collaborate with engineering leads to translate requirements into actionable technical plans
- Support technical trade-off discussions, feasibility assessments, and solution planning
- Identify project risks, issues, and interdependencies, creating mitigation and contingency plans
- Ensure compliance with IT governance, change management, and security standards
- Implement best practices in project documentation, version control, and release management
- Mentor junior project managers and contribute to PMO standards and methodologies
- Drive process improvements, retrospectives, and best practices across the project lifecycle
- Champion Agile, Scrum, Kanban, or hybrid methodologies as appropriate for each initiative
Requirements:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field; equivalent experience considered
- 7+ years of experience managing complex technical projects in enterprise environments
- Strong understanding of software development lifecycles (SDLC), system design, cloud platforms (AWS/Azure/GCP), and integrations
- Proficiency with project management tools such as Jira, Azure DevOps, Confluence, Smartsheet, Monday.com, or MS Project
- Proven ability to lead cross-functional teams and manage multiple concurrent projects
- Excellent communication, documentation, and stakeholder-management skills
- PMP, Agile, Scrum Master, or SAFe certifications
- Experience in DevOps, CI/CD, cloud migration, data engineering, or platform modernization initiatives
- Familiarity with security, compliance, and IT governance frameworks
- Experience working in highly regulated industries (healthcare, finance, retail, etc.)