Business Process Improvement Analyst- Remote

Canon Recruiting Group is seeking a Business Process Improvement Analyst to work remotely. The role involves driving process improvement by identifying opportunities, documenting processes, and acting as a liaison between various stakeholders to enhance business operations.

Responsibilities:

• Working with business departments, drive process improvement through seeking out and identifying opportunities and business process definition by defining and documenting processes and procedures
• Assess and document training needs, communicate existence of new process
• Document business processes, training procedures, standard operating procedures, project status, etc
• Oversees projects for business departments and/or acts as a liaison/strategic partner between FAC and government entities, vendors, corporations, and other FA divisions to define business processes and/or generate, update and create various products and services
• When new processes are identified, may hand off to Project Management Team for implementation
• Participates in identifying business process requirements and related business/application solutions for a specific business need
• Gathers customer requirements for customized solutions and provides alternative solutions
• May provides training and support directly to customers
• Identifies/receives problem, research alternatives, prepares presentations, drives solutions, tests to confirm, gains consensus, and implements solutions for defined business processes
• Creates documentation of business processes, training procedures, and standard operating procedures
• Generate and create reports; research and analyze data and report trends to management/business partner
• Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
• Exercises judgment within defined procedures and practices to determine appropriate action
• Follows department processes and procedures and may make recommendations to these processes
• Achieves set objectives
• Negotiates, persuades, and gains consensus from implementation team on assigned objective
• Errors may cause delay of process development or problem resolution

Requirements:

• 2-5 years of directly related experience
• Bachelor's degree or equivalent combination of education and experience
• Ability to interview, formulate questions
• Data management skills
• Has basic knowledge of general business environment/operation and has general cost benefit awareness
• Good written and verbal communication skills in order to define parameters to meet business requirements
• Standard MS skill set