Senior Business Intelligence Analyst

AccessHope is dedicated to fighting cancer by connecting employees with cancer support services. They are seeking a Senior Business Intelligence Analyst to design and manage BI tools and applications, working closely with various teams to fulfill client and user needs.

Responsibilities:

• Development and management of various BI reports, including client reporting packages, operational reports, and various dashboards for the appropriate teams/leadership
• Develop customized SQL script for data warehouse consumption or BI solutions
• Develop automated reporting processes and data quality checks
• Day-to-day business contact for BI reporting & dashboard initiatives, serving as a liaison to client, operational, clinical, research and/or ancillary business departments
• Coordinates aspects of software requirements and build, including the gathering & analysis of BI project and scope to produce a software requirement/enhancement document
• Assists in establishing new BI projects, including new client reporting packages, maintenance of business reporting, new build of BI reports/dashboards, etc
• Validates necessary software solutions meet BI reporting requirements and help in creating user acceptance test plans and test criteria for business intelligence projects as needed
• Identify trends, risks, opportunities, and performance improvement initiatives
• Strong analytical capabilities coupled with the ability to identify issues, obtain mutual agreement as to the resolution and implement change
• Demonstrated ability to operate in an ambiguous, evolving, and fast-paced environment
• Must have innovative mindset in ensuring BI is adapting accordingly with the changing business needs
• Contribution to building and promoting a culture of personal and outcomes-based accountability

Requirements:

• Bachelor's degree Business Administration, Computer Science, Analytics, Statistics, similar field of study; 4 additional years of experience plus the minimum experience requirement may substitute for minimum education
• 5 + years BI or business analyst experience or similar data analysis, data visualization or data reporting position
• Two (2) or more years' Healthcare experience
• Two (2) or more years' Microsoft SQL server experience and Visualization tool experience (such as Tableau creator development)
• CRM platform knowledge (Salesforce preferred)
• Ability to customize BI tools to meet user needs
• Ability to translate business questions and requirements into reports, templates and analytical views
• Ability to troubleshoot hardware and software based technical issues to ensure a stable, robust BI environment
• Strong analytical capabilities coupled with the ability to identify issues, obtain mutual agreement as to the resolution and implement change
• Strong track record working independently, under pressure, and handling multiple deadlines
• Seven (7) + years of healthcare BI or business analyst experience or similar data analysis, data visualization or data reporting position in a healthcare or related industry