Trackforce is a leading SaaS platform for physical security workforce management, seeking a Director of Product Management to own and scale its enterprise product strategy. This role involves driving the vision, roadmap, and execution across various platforms while leading a team of Product Managers to deliver enterprise capabilities that unlock new market expansion.
Responsibilities:
- Define and execute the enterprise product strategy: GRC Cartridges, MCP service layer, alarm triage, and corporate security platform
- Own the enterprise go-to-market product narrative — position Trackforce as the embedded security intelligence layer inside F2000 SOCs
- Lead Customer Advisory Board engagement — translate enterprise buyer needs into validated product bets
- Drive the 'Explore' side of the Defend/Expand/Explore strategic framework (20% of roadmap capacity)
- Manage and develop 2-3 PMs: PM Command Center, PM Enterprise/GRC, and Sr. PM Platform & APIs
- Evaluate team members against clear deliverables and success criteria during test periods
- Hire and onboard new PMs as the enterprise portfolio grows
- Establish dual-track agile practices across the enterprise product team
- Own enterprise MVP delivery within 6-week timeboxes — scope shrinks to fit, deadlines never move
- Drive the MCP integration platform — the open service layer that lets customers connect their own AI/SIEM/SOAR tools
- Partner with engineering to deliver the Cross-Platform Data Lake and unified API
- Own enterprise P&L awareness — tie every roadmap investment to measurable revenue and expansion outcomes
- Engage directly with F500 security directors and CISOs to drive enterprise deal cycles
- Partner with Sales on enterprise cross-sell ($8M identified opportunity)
- Collaborate with VP Product on quarterly ring-fence reviews — adjust Defend/Explore split based on NRR
- Report on enterprise roadmap progress, risks, and trade-offs to executive leadership
Requirements:
- 10+ years of product management experience in B2B SaaS or enterprise software
- 5+ years leading and developing product managers
- Demonstrated track record of building and shipping enterprise-grade platforms (APIs, integrations, multi-tenant architecture)
- Experience with enterprise sales cycles ($100K+ ACV) and direct engagement with C-level security buyers
- Strong technical fluency — comfortable with API design, data architecture, and platform strategy
- Experience with dual-track agile, continuous discovery, and rapid experimentation
- Consulting background or experience working with Fortune 500 stakeholders is a strong plus
- Domain experience in physical security, corporate security technology, or adjacent verticals
- Experience at a PE-backed or high-growth SaaS company navigating multi-product portfolio consolidation
- MBA or advanced degree
- Experience building open platform / integration marketplace products
- Familiarity with GRC (Governance, Risk, Compliance) workflows