Maven AGI is an enterprise AI platform focused on delivering customer service through advanced conversational AI agents. They are seeking a Senior Product Manager to take full ownership of their Voice product line, driving its roadmap, product decisions, and revenue while engaging directly with enterprise customers.
Responsibilities:
- Full product ownership of the Voice line: roadmap, PRDs, delivery, and revenue
- Telephony and contact-center integrations (SIP, PSTN, Twilio, LiveKit, Genesys, Five9, Amazon Connect, and others as we expand)
- Voice-specific product decisions: latency budgets, barge-in behavior, STT/TTS quality, conversation state, and handoff to human agents
- Direct enterprise customer engagement to extract requirements and translate them into tight specs engineering can build from
- Partnership with GTM to drive Voice adoption and revenue
- Prioritization tradeoffs across a multi-modal platform where Voice intersects with chat, email, and internal use cases
- Contribution to broader product strategy alongside Sami and platform leadership