Senior Technical Project Manager

StrataBlue helps growth-focused companies improve operations, customer experience, and revenue through AI, automation, data, and digital solutions. The Senior Technical Project Manager is responsible for owning the execution and delivery of client projects, acting as a liaison between clients and technical teams to ensure successful implementations.

Responsibilities:

• Own delivery for multiple client projects simultaneously
• Create project plans, timelines, milestones, and delivery schedules
• Manage scope, priorities, risks, and dependencies
• Keep projects moving and identify blockers early
• Ensure commitments are delivered on time
• Maintain accurate project documentation
• Serve as a technical point of contact for assigned clients
• Lead project meetings, discovery sessions, and implementation discussions
• Translate technical concepts into business-friendly language
• Provide clear updates on progress, risks, and next steps
• Build strong relationships with client stakeholders
• Partner with engineers and technical teams to execute solutions
• Translate business requirements into technical tasks
• Review technical plans and identify missing requirements
• Coordinate development, testing, feedback, and deployment
• Understand integrations, workflows, and system dependencies
• Coordinate developers, QA, designers, and internal specialists
• Manage sprint planning and delivery cycles
• Ensure teams have clear requirements before development begins
• Improve internal processes for project execution
• Help create repeatable delivery systems as StrataBlue grows
• Support projects involving AI voice agents, customer support automation, sales automation, CRM workflows, business intelligence dashboards, data integrations, and internal workflow automation

Requirements:

• 5+ years experience managing technical software projects
• Experience working with engineering teams
• Experience managing client-facing implementations
• Strong understanding of software development processes
• Ability to translate business requirements into technical requirements
• Strong organizational and communication skills
• Experience managing multiple priorities at the same time
• Experience with SaaS implementations
• AI products or automation projects
• API integrations
• CRM platforms
• Data systems
• Agile development environments
• Remote engineering teams
• Technical familiarity with REST APIs
• Technical familiarity with JSON
• Technical familiarity with Webhooks
• Technical familiarity with SQL
• Technical familiarity with Zapier
• Technical familiarity with Make
• Technical familiarity with n8n
• Technical familiarity with HubSpot
• Technical familiarity with Salesforce
• Technical familiarity with Monday.com
• Technical familiarity with ClickUp
• Technical familiarity with Jira
• Technical familiarity with Postman