Product Manager

HouseAccount is a home services marketplace that connects homeowners and service providers. The Product Manager will be responsible for enhancing the user experience for both homeowners and providers, ensuring effective engagement and satisfaction on both sides of the marketplace.

Responsibilities:

• Own both sides of the user experience. Homeowner acquisition, activation, and retention. Provider onboarding, engagement, and growth. You'll define what 'great' looks like for every user-facing surface and be accountable for making it real
• Think like a marketplace, not a single-player app. Every decision you make on one side affects the other. A better provider profile helps homeowners trust. A smoother booking flow gets providers more jobs. You'll develop the instinct for where to invest when both sides are competing for your attention
• Ship fast, with taste. We're a small team. You won't have a 15-person product org buffering you from the work. You'll write specs, sketch flows, argue about copy, review designs, and push things live. Some weeks you'll feel more like a designer. Other weeks, more like a growth marketer. That's the job
• Shape our agent experiences. We're replacing static workflows with AI agents that act on behalf of both homeowners and providers. You'll define what those agents should feel like to interact with, how they handle edge cases, and where the line is between helpful and annoying. This is product design for a new kind of interface
• Use AI as a force multiplier. We don't just talk about AI. We expect you to use it. For research, prototyping, analysis, copywriting, whatever gets you to a better answer faster. If you're still doing everything manually in 2026, this isn't the right fit
• Make decisions with incomplete data. You'll have enough signal to be directionally right, not enough to be certain. We need someone who's comfortable shipping on 70% confidence and iterating, not someone who needs a dashboard for every decision
• Be the user advocate the company needs. Your job is to be the voice of both the homeowner and the provider in every room. Product reviews, roadmap discussions, go-to-market planning. You'll bring the user-facing lens that turns a strong back-end marketplace into a product people actually love using

Requirements:

• 2 to 4 years of product management experience, ideally on consumer-facing products: mobile, web, or marketplace
• Experience shipping products that real people used, with the ability to discuss what worked and what didn't with specificity
• Strong design taste, with the ability to articulate why something feels off and propose a better direction
• Technical fluency, with an understanding of how software gets built and the ability to read technical docs
• Regular use of AI tools in work for prototyping, research, writing, analysis, or building internal tools
• Ability to work in ambiguity and define problems in early-stage product work
• Attention to craft, noticing details like transitions, copy, empty states, and error messages
• Ability to hold two users in mind at once, understanding the balance needed in a marketplace