Manager, Database Marketing

Hard Rock International is a renowned company focused on the hospitality and entertainment industry, and they are seeking a Manager for Database Marketing. This role involves providing technical and organizational support for the Director of Database Marketing, including managing marketing offers, data analysis, and maintaining reports.

Responsibilities:

• Setup Direct Marketing Offers in Casino Management System (CMP)
• Maintains and updates existing reports on a daily, weekly, or monthly basis
• Investigates and solves data quality issues and trains users as needed
• Manipulates and sorts player lists in preparations for direct mail vendors
• Uploads customer (player) lists in CMP
• Prepares graphical interpretation of raw data
• Prepares ad-hoc analysis upon request
• Maintains professional relations with vendors, customers and harmonious relationships with co-workers
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures
• Other duties as assigned

Requirements:

• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals
• Must be able and willing to work flexible hours to include evenings, weekends and holidays
• Must be detail-oriented. Attention to detail is paramount to succeeding in this role
• Must possess excellent time management skills
• Must be a team player with strong communication (both written and oral) and interpersonal skills
• Proficient knowledge of Microsoft Office is required
• Expert skills in Excel is required
• Knowledge of SQL query is required
• Proven ability to work with mail merge and address cleansing products
• Ability to function in non-standard situations where some judgment must be exercised
• Ability to analyze raw data to find trends and anomalies
• Must possess the ability to understand and interpret graphical representation of data
• College degree preferred and/or combination of education and work experience