Inbound Sales Development Representative

Instrumentl is a profitable, hypergrowth, YC-backed SaaS platform building the operating system for grant-funded organizations. The Inbound Sales Development Representative will be the first point of contact for nonprofits and universities, qualifying inbound leads and driving outreach to support the sales team in closing deals.

Responsibilities:

• Qualify and respond to inbound leads quickly, with warmth and strong attention to detail
• Drive top-of-funnel volume through calls and emails, with a target of 400+ dials per week
• Book 10+ demos for the team every week through top of funnel outreach (we have people doing more than 10/week today)
• Win over organizations with fast follow-through, strong attention to detail, and palpable customer empathy
• Track and document account and decision-maker details in our CRM to set the team up to close
• Learn how Instrumentl’s value proposition applies to different types of organizations so you can engage in high-quality conversations
• Surface insights and blockers from prospect conversations to improve our pitch and process

Requirements:

• You have spent at least one (1) year selling, or 3+ years in another industry and want to get into sales
• You are comfortable in fast-paced environments, and you bring a dose of humility and a sense of humor to work every day
• You welcome feedback, champion new ideas, and encourage others to do likewise
• You're curious and are constantly getting to the bottom of things
• You have a bias towards action
• You don't mind rolling up your sleeves and doing hard work
• You have excellent written and verbal communication skills
• Internship or leadership experience
• Interest in startups or the nonprofit sector
• Familiarity with CRM tools or sales engagement platforms