Partnerships Sales Account Manager

RTS is an enthusiast culture company that builds at the intersection of gaming, creators, and brands. They are seeking a Partnerships Sales Account Manager to support the Partnerships team in delivering exceptional service to clients and managing operational and project-related tasks.

Responsibilities:

• Coordinates and ensures the timely delivery of internal and client-facing projects, working across teams to meet deadlines and expectations
• Tracks project progress using tools such as AirTable, ClickUp or Google Sheets to ensure completion of short- and long-term goals
• Communicates project changes, status updates, and critical issues to stakeholders promptly and clearly
• Manages and monitors multiple projects, adjusting priorities, timelines, and deliverables as necessary
• Supports the management of subcontractors and external agencies to ensure seamless execution of deliverables
• Collaborates with internal teams to align on deliverables and execution requirements
• Built and maintained strategic relationships with global clients and vendor partners, facilitating seamless communication across different regions and time zones
• Documents and tracks project milestones for both external and internal reviews
• Prepares and maintains budgets and expenses for project-related tasks, providing regular updates to stakeholders
• Identifies potential project risks or delays in advance and escalates as needed
• Assists in identifying, analyzing, and implementing improvements to project workflows and processes
• Serves as the primary point of contact and trusted partner to clients, ensuring clear and consistent communication
• Prepares and supports project meetings, including creating agendas, consulting with internal stakeholders, and managing follow-ups
• Maintains consistent communication with multiple project stakeholders to identify needs, address concerns, and provide updates on progress
• Advocates for clients needs while proactively identifying and resolving issues
• Builds and maintains strong client relationships to support long-term partnership success
• Owns the day-to-day client relationship, ensuring alignment with client goals and expectations
• Understands client objectives and supports the execution of programs aligned to those goals
• Tracks performance against defined KPIs and provides regular reporting on progress and outcomes
• Surfaces insights and recommendations to improve program performance
• Partners with internal teams to ensure alignment between client expectations and execution
• Proactively identifies opportunities to enhance client value and support account growth
• Leads and oversees real-time partner deliverable activation components
• Assists with invoice processing and tracking for client and brand partner agreements
• Manages and archives contracts, ensuring accurate record-keeping for all agreements
• Supports the tracking and organization of inventory and deliverables across projects
• Collaborates with the sales team to ensure alignment on scope and execution

Requirements:

• 3-5+ years of experience in account management, project management, or client services roles
• Proven ability to manage complex cross-functional client relationships spanning executive, commercial, and technical stakeholders
• Proficient in identifying issues, remediation tactics, and escalation paths
• Excellent communication and organizational skills
• Demonstrated ability to multi-task while maintaining high-quality execution
• Experience in media, gaming, events, or entertainment industries
• Experience working in a high-growth or startup environment