Associate Marketing Manager

Arc Network is seeking a highly motivated and detail-oriented Associate Marketing Manager to join their Custom Marketing Solutions Team. This role involves managing client programs, supporting cross-functional teams, and ensuring timely and high-quality project delivery.

Responsibilities:

• Manage execution of custom programs from kickoff through completion, ensuring a positive client experience; all deliverables meet or exceed client expectations and business objectives
• Develop and manage detailed project timelines with clear milestones and deadlines
• Lead program kickoff calls with both internal stakeholders and clients
• Ensure programs remain on track and that client expectations are managed, escalating issues promptly when needed
• Partner with teams across sales, design, development, editorial, and marketing to ensure seamless execution
• Track and analyze program performance, updating metrics in project management software
• Gain a working knowledge of project management procedures across Custom products
• Develop an understanding of each site's unique audience and how to engage them
• Build and nurture strong client relationships, serving as a reliable point of contact
• Take initiative in leading client-facing calls with professionalism and confidence
• Perform other duties as assigned

Requirements:

• Highly motivated and detail-oriented Associate Marketing Manager
• Curiosity, an open mind, and the confidence to ask questions and learn quickly
• Manage execution of custom programs from kickoff through completion, ensuring a positive client experience; all deliverables meet or exceed client expectations and business objectives
• Develop and manage detailed project timelines with clear milestones and deadlines
• Lead program kickoff calls with both internal stakeholders and clients
• Ensure programs remain on track and that client expectations are managed, escalating issues promptly when needed
• Partner with teams across sales, design, development, editorial, and marketing to ensure seamless execution
• Track and analyze program performance, updating metrics in project management software
• Gain a working knowledge of project management procedures across Custom products
• Develop an understanding of each site's unique audience and how to engage them
• Build and nurture strong client relationships, serving as a reliable point of contact
• Take initiative in leading client-facing calls with professionalism and confidence
• Perform other duties as assigned
• Excellent organizational skills, attention to detail, and accuracy
• Sound judgment in problem-solving and decision-making
• Ability to balance multiple priorities while collaborating effectively across departments
• Clear and effective communication in both verbal and written formats
• Ability to work independently while contributing to a team-oriented environment
• Solutions-oriented mindset, especially in challenging situations
• Commitment to the highest standards of quality across all deliverables
• Bachelor's degree preferred
• 1–3 years of experience in a Program Coordinator, Client Services, or related role
• Eagerness to learn, ask questions, and continuously grow in a fast-paced environment