Wolters Kluwer is a leading provider of information services and solutions for professionals. They are seeking a Senior Technology Product Manager to play a critical role in planning, coordinating, and executing product and go-to-market launches across their B2B SaaS platform. The role requires strong program execution skills and collaboration across multiple teams to ensure successful product delivery.
Responsibilities:
- Own end‑to‑end launch readiness for multiple concurrent initiatives, including core product launches, AI‑related capabilities, new products, and pricing or packaging changes
- Define and maintain launch readiness checklists, milestones, and gates; track progress against agreed criteria
- Run weekly launch reviews, monitor risks and dependencies, and surface issues with clear recommendations for resolution
- Provide escalation and readiness recommendations to leadership when launches are at risk
- Translate product changes into clear internal enablement materials (what is changing, who it impacts, why it matters, and how teams should support customers)
- Partner with Product, Engineering, Product Marketing, Sales, Customer Success, Implementation, Legal, Billing, Documentation, Analytics, and Sales Operations teams to coordinate readiness activities
- Support consistent understanding and execution across teams through clear documentation, templates, and communication
- Own and coordinate operational (non‑promotional, non‑emergency) customer communications related to launches
- Ensure communications are accurate, empathetic, and aligned with internal readiness and timelines
- Maintain launch dashboards and documentation to provide real‑time visibility into status, risks, and decisions
- Leverage tools, systems, and automation (including AI‑enabled capabilities) to scale launch execution and reduce manual effort
- Participate in post‑launch reviews; identify patterns, risks, and opportunities to continuously improve launch and enablement processes
- Surface insights from launch execution, such as enablement gaps or post‑launch issues, to inform broader GTM improvements
- Over time, partner with GTM leadership to evolve launch governance, tiering, and cross‑functional operating models
Requirements:
- 8-10 years of experience in B2B SaaS environments, with exposure to enterprise go‑to‑market models
- Demonstrated experience leading complex, cross‑functional launches or GTM programs
- Strong program and project management skills, including milestone tracking, risk management, and dependency coordination
- Excellent written and verbal communication skills; ability to explain complex or sensitive information clearly to peers and senior management
- Proven ability to influence without authority and build trust across cross‑functional teams
- Strong critical thinking, listening skills, and sound judgment when solving complex problems
- Experience supporting platform‑level products with moderate to high complexity
- Exposure to AI‑driven product capabilities
- Background adjacent to Product Marketing, Enablement, or GTM Operations
- Familiarity with post‑launch measurement, issue tracking, or adoption signals