Software Engineer - Cloud Ops / Gov Cloud

Icertis is the global leader in AI-powered contract intelligence, and they are seeking a Lead Software Engineer – Cloud Operations to support and scale its US Government Cloud Operations platform within Microsoft Azure Government. This role is critical to ensuring the availability, security, resiliency, and compliance of mission-critical SaaS services supporting U.S. public-sector customers.

Responsibilities:

• Design, build, and maintain secure, scalable cloud automation and internal tooling
• Support mission-critical production systems, including participation in a 24x7 on-call rotation
• Develop and manage DevOps pipelines and Infrastructure as Code using Terraform, Ansible, ARM, and Azure DevOps
• Troubleshoot and resolve complex application and Azure PaaS issues (C#/ASP.NET)
• Implement and continuously improve cloud security controls aligned with federal compliance requirements
• Execute Identity & Access Management (IAM), deployments, upgrades, and change management activities
• Collaborate with cross-functional teams to deliver time-sensitive public-sector outcomes
• Support audits and compliance activities, including evidence collection and documentation
• Maintain clear, accurate technical documentation for systems and processes

Requirements:

• Strong experience developing secure, maintainable, and scalable software
• Proficiency in C#, ASP.NET, Java, JavaScript, Python, Web APIs, and Microsoft SQL
• Hands-on automation experience using PowerShell, Bash, Ansible, Terraform, JSON/YAML
• Experience operating cloud-first, mission-critical systems (Azure preferred)
• Working knowledge of Azure Functions, AKS, Docker, and PaaS services
• Strong Windows and Linux systems administration skills
• Ability to work independently in fast-paced environments and take ownership of issues through resolution
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders
• Familiarity with federal compliance frameworks: FedRAMP, NIST, CMMC, IL3–IL5, HIPAA, PCI, ISO 27001
• Experience with Azure security services such as WAF, Microsoft Sentinel (SIEM), and threat protection
• Knowledge of ITSM / ITIL processes and operational best practices
• Experience with Azure DevOps (ADO) and collaboration tools (Microsoft Teams, SharePoint)
• Familiarity with Elasticsearch, Kibana, and Azure Redis Cache
• Interest in AI/ML or GenAI solutions in regulated cloud environments