Technical Business Systems Analyst SR

Sagent is a leading mortgage servicing, SaaS-based financial technology company focused on innovation and excellence. They are seeking a Senior Technical Business Systems Analyst to lead the translation of complex mortgage servicing business needs into scalable data and technology solutions, serving as a liaison among various stakeholders to ensure data accuracy and integrity.

Responsibilities:

• Conduct in-depth research and data analysis of the business landscape, ensuring a comprehensive understanding of complex requirements
• Translate business requirements into detailed user stories, system specifications, data requirements, and technical solutions
• Facilitate requirements workshops and collaborate with Product Managers, Architects, Data Engineers, and Software Engineers
• Conduct business process analysis, workflow optimization, root cause analysis, and impact assessments
• Lead data mapping efforts for system conversions, ensuring accurate translation between source and target systems
• Analyze source and target data models, identifying data gaps and defining transformation logic
• Work closely with stakeholders to validate mappings, perform data cleansing, and support user acceptance testing
• Evaluate analytical solutions and recommend improvements to reporting architecture and data accessibility
• Provide guidance regarding servicing workflows, business rules, operational impacts, and regulatory considerations associated with technology and data initiatives
• Collaborate effectively at all levels and across departments, fostering cross-functional cooperation and communication
• Serve as a liaison between business stakeholders, data engineering teams, solution architects, product management, and software engineering to ensure data accuracy, integrity, and security

Requirements:

• Bachelor's degree in Business, Computer Science, or relevant discipline with 4 - 6 years of experience in a related field. Experience will be considered in lieu of a degree
• Background in mortgage servicing or financial technology
• Proven experience in business systems analysis, with direct exposure to data mapping and/or system conversion projects
• Excellent analytical and problem-solving skills
• Excellent communication skills and the ability to collaborate effectively in a cross-functional team environment
• Strong presentation abilities
• Proficiency in evaluating new applications and identifying systems requirements
• Proficiency in impact analysis, ensuring alignment of new features with strategic business objectives
• Track record of driving the design and implementation of new features to enhance product functionality
• Knowledge of a mortgage servicer's typical technology ecosystem including servicing systems, default systems, workflow management, document repositories, ancillary systems, vendor integrations, data integrations, and data warehouses
• Experience with SQL and Python for querying, data profiling, and validation
• Experience supporting enterprise data warehouse initiatives
• Experience working within cloud-native environments
• Experience with analytics and reporting platforms such as Power BI, Tableau, or Looker
• Hands-on experience with Databricks, Dataproc, Spark, or similar big-data technologies
• Understanding of enterprise architecture patterns and distributed systems
• Experience supporting Agile software development teams