Lead Software Engineer- Pega (Remote)

First Citizens Bank is seeking an experienced Lead Software Engineer with deep expertise in the Pega Platform to drive the design, development, and implementation of enterprise-scale workflow and AI solutions. The ideal candidate will partner with business and technology stakeholders to deliver scalable, secure, and innovative solutions while mentoring development teams.

Responsibilities:

• Design, architect, and deliver enterprise-grade applications using the Pega Platform
• Serve as the technical lead for complex Pega implementations across multiple business domains
• Design and implement AI-powered solutions leveraging Pega GenAI, Knowledge Buddy, Agentic AI, and related capabilities
• Build and optimize Next-Best-Action strategies using Pega Customer Decision Hub (CDH)
• Lead solution architecture, application design, and code reviews to ensure scalability, maintainability, and performance
• Develop reusable frameworks, components, and enterprise design standards
• Integrate Pega applications with enterprise systems using REST, SOAP, messaging, and event-driven architectures
• Drive CI/CD implementation, DevOps best practices, automated testing, and release management
• Troubleshoot complex production issues and provide technical leadership for critical incidents
• Mentor and coach developers, Senior System Architects, and System Architects on Pega best practices
• Collaborate with enterprise architects, infrastructure teams, security teams, and business stakeholders to define technical roadmaps
• Ensure compliance with enterprise security, governance, and regulatory standards
• Stay current with emerging Pega capabilities, AI technologies, and industry best practices

Requirements:

• Bachelor's Degree and 6 years of experience in Software application development and maintenance
• High School Diploma or GED and 10 years of experience in Software application development and maintenance
• Pega Lead System Architect (LSA) certification
• Bachelor's degree in Computer Science, Engineering, or a related field
• 8+ years of hands-on experience developing enterprise applications using the Pega Platform
• Strong experience with Pega Customer Decision Hub (CDH), including Next-Best-Action strategies and real-time decisioning
• Hands-on experience with Pega AI, including GenAI, Knowledge Buddy, Agentic AI, and AI-powered workflow capabilities
• Strong knowledge of Pega Infinity architecture, Case Management, Decisioning, and BPM
• Experience integrating Pega with enterprise applications using REST APIs, Kafka, JMS, SOAP, and microservices
• Experience with cloud platforms (AWS, Azure, or GCP) and container technologies such as Kubernetes and Docker
• Strong understanding of CI/CD pipelines, Git, Jenkins, automated testing, and DevOps practices
• Experience leading technical teams, mentoring engineers, and driving architecture decisions
• Excellent communication, stakeholder management, and problem-solving skills