ServiceNow Developer/Architect
Maryland
Contract
Job Description :
What You''ll Do
● Develop, configure, and customize ServiceNow platform solutions across ITSM, PPM/SPM, and related modules
● Build and maintain integrations with third-party systems using REST, SOAP, and Integration Hub
● Write clean, well-documented JavaScript/GlideScript; follow platform development best practices
● Work with Flow Designer, Update Sets, Studio IDE, and Service Portal as needed
● Collaborate with the Architect and engagement principal to translate requirements into technical solutions
● Participate in sprint ceremonies, code reviews, and UAT support
● Contribute to platform documentation, test scripts, and deployment runbooks
What We''re Looking For
● 4–8 years of hands-on ServiceNow development experience
● Strong proficiency in JavaScript/GlideScript, Business Rules, Client Scripts, Script Includes, and UI customization
● Experience with at least two core modules: ITSM, PPM/SPM, ITOM, ITAM, or CSM
● Working knowledge of REST/SOAP integrations and Integration Hub
● ServiceNow certifications a plus: CSA, CIS-ITSM, or CAD preferred
● Exposure to CMDB, Service Catalog, and reporting/dashboards
● Agile/scrum experience; can operate independently and flag blockers early
● Public sector or regulated industry experience is a bonus — you''ll be working in those environments
