Product Manager

Lob is a company focused on transforming direct mail through technology. They are seeking a Product Manager to bridge customer needs and technical execution, particularly in Finance projects related to billing and pricing simulations.

Responsibilities:

• Own delivery for your product area, balancing quality, speed, and stakeholder expectations to meet commitments
• Demonstrate attention to detail when executing large-scale projects, ensuring proactive communication with the right stakeholders at the right times
• Gain a deep understanding of internal Accounting workflows, so as to write SOPs and lead trainings as they adapt to new tooling
• Identify potential risks early in the product lifecycle, navigate trade-offs alongside teammates, and use decisive judgment to keep high-impact work moving forward
• Drive roadmap strategy by conducting deep user research, translating complex technical insights into "Jobs To Be Done," championing the customer, and weighing expected business impact against core company goals
• Practice a clear and concise communication style, with the ability to translate technical concepts for non-technical stakeholders
• Take initiative and follow through on projects that increase the Product team’s collective ability to derive actionable insights from customer data
• Act as a champion for emerging AI technologies, and actively work with AI to streamline the product process from design prototyping to QA

Requirements:

• 2+ years working in a B2B software startup environment as a PM or Solutions/Deployment Engineer
• Previous experience working with accounting teams, financial software, or supply chain management
• A palpable excitement for learning, growing, and leveling up strategic product skills
• Comfortable jumping on technical calls with engineers and contributing to architectural discussions