Senior Business Analyst

EPAM Systems is seeking an experienced Senior Business Analyst with a strong background in digital transformation, particularly within eCommerce and Content Management Systems (CMS). In this role, you will collaborate with cross-functional teams to deliver impactful projects that drive business growth and digital innovation, focusing on gathering and analyzing business requirements and ensuring successful project outcomes.

Responsibilities:

• Lead the analysis and documentation of business requirements for digital transformation initiatives, focusing on eCommerce platforms and CMS solutions
• Work closely with stakeholders including internal teams, clients, and vendors to understand business objectives and translate them into functional and technical specifications
• Conduct process mapping, gap analysis, and solution design to enhance digital workflows, customer experiences, and operational efficiency
• Ensure alignment between business objectives and technology solutions by collaborating with Solution Architects, developers, UX designers, project managers, and product owners
• Analyze and document current systems, processes, and data flows to identify opportunities for improvement or automation
• Develop user stories, use cases, and acceptance criteria for projects within Agile or Scrum frameworks
• Influence and support the roadmap for digital transformation, focusing on scalability, performance, and user experience
• Perform risk assessments and communicate potential impacts of changes to stakeholders
• Facilitate workshops, presentations, and meetings to gather feedback, align project goals, and provide ongoing updates
• Participate in testing phases, ensuring business requirements are met through comprehensive User Acceptance Testing (UAT) and Quality Assurance (QA)

Requirements:

• Minimum 3 years of experience as a Business Analyst with a focus on digital transformation projects
• Hands-on experience with eCommerce platforms such as SAP Commerce, Magento, Shopify, or CommerceTools, and CMS tools like Contentful, Contentstack, or WordPress
• Demonstrated ability to lead requirements gathering for complex systems and produce clear, actionable specifications
• Strong understanding of Agile or Scrum methodologies and experience working in Agile project environments
• Advanced data analysis skills with the ability to turn data into actionable business insights
• Proficiency in business process modeling, including BPMN and workflow diagramming
• Excellent communication and stakeholder management abilities for effective collaboration and project delivery
• Experience using digital tools such as JIRA, Confluence, Azure DevOps, or similar platforms for project management and team collaboration
• Strong problem-solving skills and the ability to adapt in fast-paced environments
• Excellent oral and written communication skills in English at B2+ level or higher
• Bachelor's or Master's degree in Business, IT, Computer Science, or a related field, providing a strong academic foundation for the role