Senior Technical Product Manager – Alpha Team

eLEND is transforming the lending industry through technology and innovation, and they are seeking a Senior Technical Product Manager to join their Alpha Team. This role is essential in bridging business needs with technology solutions, overseeing product management, technical documentation, and delivery execution.

Responsibilities:

• Partner with business stakeholders to gather, analyze, and document business and technical requirements
• Translate business objectives into epics, user stories, acceptance criteria, and functional specifications
• Own and maintain product backlogs aligned with strategic priorities
• Support product discovery, roadmap development, feature prioritization, and solution design
• Ensure alignment between business goals, customer needs, and technical implementation strategies
• Drive accountability, transparency, and traceability throughout the product lifecycle
• Collaborate with leadership to support enterprise-wide product and innovation initiatives
• Establish documentation standards, governance processes, and best practices across product and technology teams
• Create and maintain: Product Requirement Documents (PRDs), Functional Specifications, Technical Design Documents, Process Flows and Business Workflows, API Documentation, Integration Specifications, Architecture Decision Records (ADRs), Operational Runbooks, Release Notes, User Acceptance Testing Documentation
• Develop and maintain architecture, workflow, sequence, integration, and data flow diagrams
• Create and manage: System Architecture Diagrams, Application Interaction Diagrams, Data Flow Diagrams, Entity Relationship Diagrams (ERDs), User Journey Maps, Business Process Models
• Ensure documentation remains synchronized with evolving systems, integrations, AI solutions, and platform architectures
• Champion Documentation-as-Code methodologies using Markdown, Mermaid, Git-based repositories, and modern knowledge management tools
• Coordinate delivery efforts across Engineering, Data, QA, Architecture, Operations, and Business teams
• Facilitate sprint planning, backlog refinement, release planning, and delivery tracking
• Manage risks, dependencies, assumptions, and blockers throughout the development lifecycle
• Monitor milestones, timelines, and delivery commitments
• Drive execution discipline, accountability, and delivery transparency
• Support Agile methodologies while maintaining predictable outcomes and business value realization
• Ensure successful implementation of complex technology initiatives from concept through production
• Serve as the primary liaison between business and technology organizations
• Facilitate requirements workshops, architecture reviews, solution design discussions, and stakeholder meetings
• Communicate project status, risks, key decisions, and outcomes to leadership and stakeholders
• Build alignment across multiple teams and organizational functions
• Support strategic initiatives led by Product Strategy & Innovation leadership
• Influence decision-making through strong communication, collaboration, and analytical thinking
• Support initiatives involving Artificial Intelligence, Machine Learning, Intelligent Automation, and Digital Transformation
• Identify, evaluate, and prioritize AI use cases and business opportunities
• Collaborate with engineering, architecture, and data teams on AI-enabled solutions
• Develop business cases, requirements, and documentation supporting innovation initiatives
• Participate in proof-of-concepts, pilot programs, and emerging technology evaluations
• Support eLEND’s FinTech Innovation Program and Center of Excellence initiatives
• Help shape the organization's AI strategy and modernization roadmap

Requirements:

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field
• 7+ years of experience in Technical Product Management, Product Management, Business Analysis, Solutions Delivery, or related disciplines
• Proven experience partnering with software engineering, architecture, and technology teams
• Strong knowledge of Agile, Scrum, and modern software development methodologies
• Experience leading complex technology initiatives from ideation through implementation
• Exceptional technical writing, documentation, and communication skills
• Experience creating requirements, process flows, technical specifications, architecture documentation, and system diagrams
• Strong analytical, organizational, and problem-solving abilities
• Ability to manage multiple priorities within a fast-paced, evolving environment
• Experience within FinTech, Mortgage Lending, Banking, Financial Services, SaaS, or Technology organizations
• Experience supporting AI, Machine Learning, Intelligent Automation, or Digital Transformation initiatives
• Familiarity with Salesforce, Encompass, Microsoft Azure, Microsoft Fabric, and enterprise data platforms
• Experience with APIs, integrations, microservices, event-driven architectures, and enterprise data ecosystems
• Experience using Mermaid, PlantUML, Lucidchart, Visio, Miro, C4 Modeling, or similar architecture tools
• Experience implementing Documentation-as-Code practices using GitHub, Azure DevOps, Confluence, or related platforms
• Familiarity with Architecture Decision Records (ADRs) and enterprise documentation frameworks
• Experience leveraging Generative AI tools to create, maintain, and enhance technical documentation