Key skills
AWS CloudSite Reliability Engineering (SRE)Application Performance Monitoring (APM)Logging toolsNotification toolsIncident managementProblem managementChange managementService Level Agreements (SLA)KubernetesContinuous Integration/Continuous Deployment (CI/CD)Infrastructure as Code (IaC)TerraformAWS CloudFormationGitLinuxScriptingPythonGoKafkaAWSCloudFormationPostgresMySQLCI/CDChange ManagementTime Management
About this role
XM is a company focused on cloud resiliency, and they are seeking Site Reliability Engineers to join their team. The role involves driving processes around reliability, cultural change, and best practices, while working with observability and cloud migration projects.
Responsibilities:
- Honor and practice the Resiliency pillar of the Well Architected Framework in all tasks and responsibilities
- Conduct Chaos Engineering experiments and relevant exercises to improve resiliency and fault-tolerance
- Research workloads for migrating to the cloud with minimal disruption and impact
- Monitor cloud migration projects to ensure seamless transitions
- Design, consult, re-platform, and re-factor the observability of current cloud infrastructure
- Coordinate with other IT departments and teams regarding observability for both individual and organizational needs
- Regularly assess cloud deployments for compliance with the company’s standards and best practices
- Investigate and correct areas where observability is lagging
- Stay up to date and provide training on new and current technologies, services, tools, methodologies, and practices
- Occasionally participate in service capacity planning, software performance analysis, and system tuning
- Mentor colleagues in technical skills and knowledge
- Analyze, oversee, and remediate the company’s resiliency
- Participate in on-call support 24/7 based on a rotation schedule
Requirements:
- BSc/MSc degree in Computer Science or related field
- 5+ years of cloud services experience, with at least 3 years on AWS cloud
- 3+ years of experience in SRE or a similar role
- Experience with monitoring, APM, logging, and notification tools
- Familiarity with incident, problem and change management procedures and practices
- Advanced knowledge of SRE practices and methods
- Understanding and practice of Service Levels
- Strong troubleshooting skills and the ability to mentor others
- Extensive experience with Kubernetes and related technologies, services, and ecosystem
- Advanced knowledge of CI/CD, Infrastructure as Code (IaC) concepts and tools, especially HCL Terraform and AWS CloudFormation
- Experience with versioning tools like Git
- Strong organizational and documentation skills
- Exceptional time management and research abilities
- Advanced Linux, networking, and scripting skills
- Experience with platforms like Kafka (MSK)
- Experience with RDBMSs, particularly Postgres and MySQL
- Knowledge of scripting languages such as Python or Go