Key skills
AICollaboration
About this role
Gusto is a company dedicated to supporting small businesses by handling essential services like payroll and HR. They are seeking a Senior Product Manager for Reporting to drive strategy and deliver customer-facing value through innovative data solutions.
Responsibilities:
- Drive the strategy and roadmap end-to-end. In close collaboration with your key partners in engineering, design and data, you'll set the strategic direction for Reporting and own the roadmap across all surfaces (web, mobile, and embedded experiences)
- Define the vision. You'll anchor the team and stakeholders around a clear, compelling vision for how traditional reports and AI-driven answers work together over time—one that connects to Gusto's broader AI transformation and gives everyone a coherent picture of where we're going
- Ship customer-facing value every cycle. You'll hold yourself and the team accountable for delivering real improvements that customers notice and use, balancing fixing the basics and with bigger, future swings
- Partner with other product teams on real use cases. You'll work hand-in-hand with app teams like Pay and Benefits to deliver reporting capabilities end-to-end through real customer journeys, proving the infrastructure works and surfacing what needs to get better
- Drive the data infrastructure forward. You'll bring rigor and clear prioritization to the ongoing data migration work, making sure back-end progress translates into customer-facing capability on a timeline that matters
- Set up and track the right metrics. You'll define leading indicators for reporting quality and customer satisfaction, use data to drive continuous improvement, and communicate progress honestly to stakeholders
- Raise the bar on collaboration. You'll work closely with engineering, design, and data partners to build a team that operates with speed and quality. You'll treat partner product teams as customers, giving them a clear path forward, answering their questions, and making it easy for them to build on what you've created