Sales Development Representative (SDR)

Medsender is at the forefront of AI-driven healthcare communication solutions, dedicated to improving patient care through cutting-edge technology. They are seeking a highly motivated Sales Development Representative (SDR) to generate new business opportunities and build a pipeline within healthcare organizations across the United States.

Responsibilities:

• Lead Generation: Research and identify prospective healthcare organizations, including physician groups, specialty practices, health systems, and other healthcare providers
• Outbound Prospecting: Execute high-volume outreach through phone calls, emails, LinkedIn, and other channels to engage prospective customers and create sales opportunities
• Qualification: Conduct discovery conversations to understand prospect challenges, operational workflows, business priorities, and buying processes
• Meeting Generation: Schedule qualified meetings for Account Executives and ensure smooth handoff of opportunities throughout the sales process
• CRM Management: Maintain accurate records of all interactions and update the CRM system with lead information, status, and follow-up actions
• Cross Functional Collaboration: Partner closely with Account Executives, Marketing, and Sales Leadership to optimize prospecting efforts and pipeline generation
• Industry Knowledge: Develop a strong understanding of healthcare operations, industry trends, competitive solutions, and Medsender’s product offerings
• Performance Tracking: Consistently meet or exceed activity, pipeline generation, and meeting booking goals while providing feedback to leadership on market conditions and prospect responses

Requirements:

• Bachelor's degree required
• Ability and willingness to travel within the United States for team meetings, conferences, and customer events
• 1+ years of experience in sales, business development, customer-facing healthcare roles, or related professional experience
• Strong research skills to effectively understand the AI market, target industries, and potential customers' needs
• Excellent verbal and written communication skills
• Strong interpersonal skills with the ability to build rapport and engage healthcare professionals
• Highly coachable with a demonstrated ability to receive and implement feedback
• Competitive, self-motivated, and goal-oriented
• Resilient and persistent with the ability to overcome rejection and maintain a positive attitude
• Strong organizational and time management skills
• Passion for sales and a genuine interest in learning the sales process
• Experience making 80-100+ outbound calls per day in a sales development, recruiting, fundraising, or customer acquisition role
• Experience selling or prospecting for companies in the AI, machine learning, or technology space
• Healthcare administrative experience such as referral coordination, patient scheduling, medical records, front office operations, or practice management
• Strong research skills and the ability to quickly understand customer challenges and business needs
• Data-driven mindset with the ability to analyze outreach performance and optimize prospecting strategies
• Experience using sales engagement tools and modern prospecting technology especially AI-powered solutions