Lead Business Analyst

ScolerTec Inc. is seeking multiple Lead Business Analysts to support the modernization of enterprise-class software applications. The role involves leading Business Analysts across Agile Scrum teams, managing product backlogs, gathering requirements, and ensuring alignment with customer expectations and business objectives.

Responsibilities:

• Lead Business Analysts across multiple Scrum teams to build and maintain the product backlog and support business objectives
• Own the backlog-decomposition strategy and ensure consistent implementation across the product backlog
• Take ownership of the product backlog for the entire product scope
• Work closely with customers to ensure alignment with expectations while maintaining control of scope
• Maintain a healthy, prioritized backlog with work items ready for at least four upcoming sprints
• Establish and enforce the Definition of Ready and Definition of Done across development teams
• Provide transparency throughout backlog decomposition using metrics and automated dashboards
• Lead Program Increment planning and provide guidance on deliverables, dependencies, milestones, timelines, and sequencing
• Work with Business Analysts and Product Owners to resolve impediments and clarify requirements with customers
• Conduct retrospectives and Communities of Practice meetings with Business Analysts to gather feedback, identify improvements, and cross-train staff
• Identify opportunities to improve end-to-end processes, product quality, requirements alignment, and customer satisfaction
• Proactively identify and manage risks, develop mitigation plans, and follow issues through resolution
• Collaborate with architects, testers, Product Owners, developers, and stakeholders to ensure alignment with deliverables
• Generate contractual deliverables in accordance with required scope and timelines
• Support end-user interviews and customer-journey mapping by documenting input in required templates
• Develop business-process maps using Microsoft Visio, including process and subprocess flows
• Develop narratives that accompany process flows and describe activities and the business and technical data exchanged
• Facilitate process-mapping and analysis sessions with project teams and customer stakeholders
• Analyze opportunities for standardization and required variations across business units, rules, and local requirements
• Present process-analysis results to project teams and customer stakeholders
• Maintain process maps and narratives in an accessible hierarchical structure
• Deliver journey-mapping strategies, process-analysis results, and customer-interview findings through Agile ceremonies and project reports

Requirements:

• 10+ years of experience supporting product owners and Agile teams, eliciting business needs, maintaining backlog user stories, writing technical documentation, and modeling business processes and system requirements
• Experience assisting with testing by writing acceptance criteria and validating test-case results
• Experience producing current and relevant requirements, appropriately sizing user stories, and removing roadblocks before sprint execution
• Master's degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field
• Experience leading and providing guidance to multiple Business Analysts and development teams
• Experience gathering and assembling requirements by consulting with Product Owners, customers, stakeholders, and end users
• Experience developing requirements into user stories and acceptance criteria
• Experience assisting Product Owners and team leads with product scope, vision, and roadmaps
• Experience providing system analysis and subject-matter expertise for issues and defects
• Experience conducting business-process analysis, workflow analysis, and business-process re-engineering
• Experience supporting legacy-system integration and deployment
• Experience developing requirements for modernization and new-development projects
• Experience conducting gap analysis, workflow analysis, Analysis of Alternatives, business-process modeling, wireframes, and storyboards
• Experience delivering technical briefings and facilitating meetings for diverse audiences
• Strong technical background and experience working with solution architects and senior development team members
• Hands-on experience with progressive elaboration of highly technical epics and user stories
• Experience managing product backlogs, dependencies, risks, milestones, and delivery sequencing
• Experience with Agile Scrum practices, backlog refinement, Program Increment planning, and requirements traceability
• Experience developing process maps and narratives using Microsoft Visio or a similar tool
• Experience supporting testing by developing acceptance criteria and reviewing test results
• Excellent written, verbal, presentation, and facilitation skills
• Consultant mindset with the ability to work with senior customer stakeholders and build strong customer relationships
• Experience identifying and applying industry tools, solutions, methods, best practices, and emerging technologies
• Strong analytical and problem-solving skills with the ability to formulate and communicate recommendations for improvement
• Demonstrated ability to work effectively independently and as part of a team
• Strong leadership, organization, stakeholder-management, and meeting-facilitation skills