Senior Product Solutions Manager, Health Plans

Headspace is committed to improving the health and happiness of the world through mental health solutions. The Senior Product Solutions Manager will manage the strategy for onboarding and growing solutions for Health Plan partners, ensuring that products meet specific healthcare requirements and drive member engagement.

Responsibilities:

• Define and execute the roadmap for Health Plan-specific solution packages, ensuring our products meet the unique configuration and integration requirements of large payers
• Lead the technical and operational onboarding of new Health Plan partners, ensuring a seamless implementation of eligibility, SSO, and data reporting workflows
• Partner with Product Science, Clinical, and Data teams to ensure our solutions demonstrate clear clinical impact (e.g., PHQ/GAD trends) and ROI, providing the evidence health plans need for program renewal
• Serve as the product expert for Health Plan requirements, identifying which features should be standardized vs. customized, and maintaining a scalable configuration framework
• Lead the coordination between Sales, Customer Success, Clinical, and Engineering to ensure we deliver consistent, high-quality experiences that drive member retention within payer-sponsored populations
• Own the reporting surfaces for Health Plan partners, ensuring visibility into population health metrics, engagement signals, and clinical outcomes

Requirements:

• 3-5+ years of experience in Product Management, Solutions Architecture, Program Management, or Sales Engineering in B2B2C, health tech, or payer/provider environments
• Deep understanding of health plan eligibility systems, HIEs, or clinical data interoperability (e.g., FHIR, HIPAA environments)
• Proven track record of managing complex, cross-functional product launches or technical implementations with external stakeholders
• Strong analytical fluency and ability to translate clinical and engagement data into actionable value narratives for commercial partners
• Exceptional communication skills; able to translate technical platform constraints into business-friendly language
• Experience in healthcare, B2B2C, or regulated environments
• Familiarity with eligibility systems, data integrations, or interoperability (e.g., HIEs, payer systems)
• Experience supporting B2B or enterprise onboarding workflows
• Exposure to admin tools, configuration systems, or platform UX
• Passion for mental health and Headspace's mission