Technical Business Analyst

Farmer Mac is a financial services organization seeking a Technical Business Analyst to support their strategic objectives. The role involves analyzing business processes, collaborating with IT and business stakeholders, and ensuring alignment between technical solutions and business needs.

Responsibilities:

• Serve as technical business analyst for the implementation of the Loan Operations and Servicing systems
• Work with Enterprise Data Architect to automate the flow of data from internal and external data sources to consumers in an automated, controlled, and auditable manner
• Collaborate with business stakeholders and IT management to continually improve the technical business analysis framework
• Collaborate with stakeholders from multiple disciplines to create alignment on how their objectives are enabled through technology solutions
• Translate requirements into clearly defined and easily understood documents such as use cases, data flows, testing strategy and test case definition and process flows
• Assess current and future state business processes and suggest areas of improvement for identified inefficiencies and/or potential risks
• Work with stakeholders to identify required changes or enhancements to existing software
• Lead testing efforts by creating initial test plans and conducting initial testing before User Acceptance Testing (UAT)
• Provide guidance on UAT to ensure optimal test coverage
• Ensure that issues are tracked, reported on, and resolved in a timely manner
• Assist in the enforcement of project deadlines and schedules
• Communicate and apply technical business analysis best practices
• Lead regular technical business analysis sessions to facilitate collaboration of cross-functional teams and deliver technical business analysis artifacts (use cases, reporting requirements, business requirements and business rules, data flow diagrams, data conversion maps, data integration definitions and data quality standards
• Analyze and effectively communicate technical concepts to a non-technical audience
• Push creative thinking beyond the boundaries of existing industry practices and stakeholder/colleague mindsets
• Partner with leadership to manage the process of innovative change across the organization
• Manage and mentor junior project staff and contractors within the Information Technology team

Requirements:

• Demonstrated technical business analysis experience
• Demonstrated knowledge of the software development lifecycle and systems analysis required
• Experience in data architecture, and data analysis
• Experience in loan operations and loan servicing
• Demonstrated ability to reach consensus and signoff on requirements gathering deliverables
• Demonstrated ability to work in Agile environments for software development
• Excellent oral and written communication skills to make effective presentations and interact effectively in a team setting as well as cross-team and cross-organization setting (involving external business partners and vendors)
• Natural team player, collaborating with peers and project teams to achieve company objectives
• Demonstrated ability to manage and collaborate with external vendors in the consulting space
• Proven self-starter with ability to operate with limited supervision
• Bachelor's degree in Accounting, Finance, Mathematics, Statistics, Management Information Systems or similar discipline
• Three to five years of related experience
• Experience with flowcharting tools and techniques such as Lucid
• Experience working in the financial services industry
• Experience working with a broad range of technologies and enterprise systems
• Experience working with the Salesforce platform a plus
• Experience in the secondary mortgage industry a plus
• Technical / Business Analysis certification a plus
• Previous consulting experience a plus
• Experience with Microsoft Azure DevOps or JIRA a plus
• Experience with project management tools a plus